Stanford - Seasonal Ambassador

About the role

The Seasonal Ambassador role is responsible for bringing Everlane to life for our customers during our Holiday Season. You foster a positive environment while delivering a best-in-class store experience. You are customer focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone's time in our store as you will be the face of our brand, and a champion of our mission and values. You love styling our customers and focused on exceeding individual goals. You thrive in a fast-paced environment and have the ability to work in various aspects of the business. Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively. You must be 18 years of age or older to apply for this role.

Responsibilities

• Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations
• Takes on opportunities and challenges with a sense of urgency and high energy
• Shows pride in your work and takes ownership of your own performance
• Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring
• Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others
• Have a customer-first mindset when working with customers
• Show up to shifts on time with a can-do attitude
• Be flexible through shift to work in multiple zones while effectively communicating with your team
• Process purchases, returns and exchanges
• Keep your store clean and tidy and maintain store presentation
• Process, organize, and prepare inventory
• Restock sales floor throughout the day

Requirements

Must be able to lift, carry, and move at least 40 pounds; must regularly stand and move around all areas of the store; must be accessible to customers.

Qualifications

• Experience in retail, sales, or the service industry
• A passion for helping others and enjoys being part of a team
• Ability to multi-task and pivot quickly while working in a fast‑paced, ever‑changing environment
• Exceptional communication skills and comfort receiving feedback
• Ambition to learn and grow from others
• A fan of Everlane, our product, and our values

Pay

Competitive pay starting at $21 per hour. Bonus opportunities available.

Schedule

Minimum of 16 hours of availability required, including nights, weekends, and