Standardized Patient Operations Coordinator

Responsibilities

• Provide administrative support for simulation sessions including basic materials set up, breakdown, and maintaining the simulation space.
• Aid in the basic training of simulation scenarios using SP’s for various learner groups including medical students, residents, physicians, nurses, and other healthcare professionals.
• Collaborate with senior staff to coordinate the scheduling and deployment of SP’s ensuring all logistics are aligned for simulation activities (e.g., coordinate interviews, onboarding, maintaining precise records of SP availability, responses, bookings, cancellations).
• Be responsible for data entry and interaction with sim capture software.
• Assist with facilitating SP trainings and sessions for various learner groups including medical students, residents, physicians, nurses, and other healthcare professionals.
• Record weekly timesheets and collaborate with Columbia University Employment Information Center and Temp Agency.
• Prepare reports related to SP performance, training outcomes, and compliance with institutional standards.
• Implement and coordinate a quality assurance program in collaboration with the Simulation Director and SP lead to ensure the reliability and consistency of standardized patient (SP) scoring.
• Work under the direction of senior SP Program staff and in conjunction with the Medical Director of the SIM Center, the Office of Medical Education at the Columbia University College of Physicians & Surgeons, (P&S), and physicians and educators at New York Presbyterian Hospital (NYPH) to ensure all logistics are aligned for simulation activities.
• Act as a point of contact for basic inquiries from learners and staff about SP availability and scheduling, escalating more complex matters to senior staff.

Qualifications

• Bachelor's degree or equivalent in education and experience required.
• Previous experience as a Standardized Patient or experience within a simulation-based educational environment is preferred.
• Experience in a professional office setting is preferred.
• Previous experience with simulation A/V software (e.g., SimCapture) is highly desirable.