Standard 02697 Assistant Store Manager

About the role

The Assistant Manager is responsible for supporting the Store Manager in managing all aspects of the store, including brand, people, operations, and safety.

Responsibilities

• Brands: Supervise and plan associate activities to deliver exceptional customer experiences, aligning with both in-store and online sales goals.

• People: Engage, train, and develop teams to achieve business objectives, manage team performance, and foster a positive workplace culture.

• Operations: Ensure compliance with company processes, utilize digital strategies, manage inventory, and handle payroll and scheduling.

• Safety/Loss Prevention: Maintain a safe store environment, protect company assets, and ensure compliance with safety protocols.

Requirements

• High School Diploma or equivalent

• At least 18 years of age

• Minimum 3+ years retail sales/customer service experience

• At least 1+ year(s) prior management experience

• Ability to lead or support a team of associates

• Effective communication skills

• Scheduling availability to meet business needs

• Cosmetology license desirable but not required

Skills/Abilities

• Passionate Learner

• Flexible & Agile Adapter

• Talent Builder

• Effective Communicator

• Team Builder

• Customer Focused Partner

• Results Driver

• Strategic Thinker

• Problem Solver & Decision Maker