Stand Manager - 1375 - Warrenville

About the role

The Manager assumes full responsibility for their location’s growth, profitable operation, and the preservation of 7 Brew’s culture, mission statement, and values. As the leader of the crew, the Manager maintains genuine connections with team members and understands the unique nuances of business at their stand(s). In addition to scheduled shifts, the Manager is expected to coach, train, perform administrative duties, and oversee operations. The Manager reports to the District Manager.

Responsibilities

• Be proficient in all Brewista and Shift Lead duties and skill sets
• Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
• Provide regular feedback to each team member on strengths and areas of growth
• Create a weekly shift schedule based on crew needs and availability, maintaining low labor costs while ensuring quick wait times and short lines
• Monitor and maintain necessary inventory, small wares, and equipment
• Ensure appropriate cash handling, deposits, and change for the stand
• Facilitate team bonding and development through regular meetings and events for Shift Leads and Brewistas
• Take ownership of solutions and ensure the crew meets all health requirements
• Develop new leaders and implement directives from upper management
• Delegate tasks to the leadership team and Brewistas to facilitate efficiency and development

Requirements

• Work a flexible schedule, including early mornings (5 a.m.) and late nights (11:30 p.m.)
• Visit the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties
• Regularly work weekends and be available for holidays, if necessary
• Be available by phone or in person to promptly address any needs
• Create and maintain genuine, uplifting interactions
• Work carefully and quickly with hot water, coffee, glass bottles, and dairy products
• Work outside for prolonged periods in all weather conditions
• Lift up to 50 lbs
• Stand comfortably for hours at a time
• Climb a ladder and use a stepladder
• Stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
• Safely walk in between and around cars in the drive-thru line
• Safely use a utility knife
• Operate any position in the stand during peak hours
• Maintain awareness of shift operations while working a position
• Address operational, procedural, or cultural issues with team members
• Adapt to problems and implement solutions during stressful situations
• Effectively manage multiple projects and deadlines
• Lead and direct multiple personality types under pressure
• Proven leadership abilities in a fast-paced environment with 40+ team members
• Beginner-level proficiency in Microsoft Office Suite

Pay

$55,000–$60,000 yearly salary