Staffing Specialist

About the Role

At Elara Caring, we care where you are and believe the best place for your care is where you live. Each team member has a part to play in this mission, including the Staffing Specialist. This role contributes to our success by ensuring the ongoing scheduling of appropriate services for all requests for homemaking, personal care, and home health aide services in a timely manner. You’ll help develop an amazing team of compassionate and dedicated healthcare providers, making a difference in the lives of more than 60,000 patients daily.

Responsibilities

• Schedule planned and unplanned absences for homemaking, personal care, and home health aide services in accordance with established procedures.
• Manage all clients without an attendant (CWA), holds, and updates per Elara Caring protocol, ensuring regulatory documentation is submitted timely for services not delivered or delayed start of care.
• Report CWA weekly to the team and follow up with clients, documenting touch bases in Arrow.
• Submit 2067 (client communication form) as required.
• Complete all compliance items in Arrow for tracking new hire status.
• Update attendant availability as required.
• Ensure compliance with 3040 and perform verbal orientations (if qualified); coordinate verbal orientations between attendants and qualified staff.
• Maintain accurate records of current and prospective schedules for all caregivers.
• Connect with CWA clients weekly to keep them informed of staffing actions.
• Perform other duties and projects as assigned.

Requirements

• High school diploma or GED.
• Professional verbal and written communication skills.
• Excellent organizational skills.
• Employment or personal experience providing an understanding of the issues and needs of the elderly or disabled.
• 2+ years of experience in a fast-paced office is preferred.
• Access to public transportation or a dependable vehicle, valid driver’s license, and auto insurance in accordance with state laws.
• Bilingual fluency in Spanish, Chinese (Mandarin/Cantonese), Russian, or Portuguese may be required as needed.

Benefits

• Competitive compensation package.
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost.
• Opportunities for advancement.
• Comprehensive insurance plans for medical, dental, and vision benefits.
• 401(K) with employer match.
• Paid time off, paid holidays, family, and pet bereavement leave.
• Pet insurance.

You will report to the Lead Staffing Specialist or Director of Operations.