Staffing Coordinator

Temp to Hire Opportunity – Sacramento, CA

About the role

We are seeking a friendly, outgoing, and proactive individual to join our team as a Staffing Coordinator. You will serve as the primary point of contact for all callers and visitors in our office, playing a vital role in representing Star Staffing. A commitment to excellent customer service is essential. The goal is to make applicants, employees, and clients feel comfortable, valued, and engaged when they call our offices.

Responsibilities

• Provides excellent customer service to meet the needs of all callers and in-person guests with a friendly and welcoming demeanor.
• Provides accurate information to all callers and guests.
• Answers and screens a high volume of incoming phone calls.
• Directs calls to the appropriate person if you are unable to resolve the caller’s needs on your own.
• Takes detailed messages ensuring the information collected is accurate (i.e., full name, contact info, reason for calling) and forwards to the appropriate individual in the Applicant Tracking System (ATS).
• Checks voice messages each morning and throughout the day, documents & tags messages to the appropriate team members in the ATS.
• Receives, sorts, and distributes USPS mail daily.
• Oversees Onboarding Process to ensure timely completion by supporting the Recruiting Team.
• Builds meaningful, long-term relationships with employees.
• Performs other ad hoc duties as assigned (i.e., following up with candidates & employees, data entry, and reporting, etc.).

Requirements

• Friendly, outgoing and a self-described “People Person”!
• Bilingual (English/Spanish) a plus.
• Able to read, write, and speak English with excellent grammar and spelling skills.
• Excellent time management and ability to prioritize in a fast-paced environment.
• Customer service driven with high standards.
• Able to sit for long periods of time.
• Comfortable managing a high volume of incoming calls with great phone etiquette.
• Able to multi-task, prioritize workflows, and demonstrate strong time management skills.
• Proficient with Microsoft Office suite.
• Familiarity with Applicant Tracking System (ATS) a plus.

Pay

$20–$22/hour (DOE).

Schedule

Monday–Friday, 9:00 AM – 3:00 PM.

About Star Staffing

A women-powered workforce solutions and staffing company serving Northern California with offices in Santa Rosa, Petaluma, Napa, Fairfield, Sacramento, Lodi, Hayward, Stockton, and Manteca. We offer local expertise and service and provide a wide range of positions and industries.