Staffing Coordinator
About the role
This is a full-time, in-office position for someone who can think quickly, communicate confidently, and keep multiple moving pieces organized without losing sight of the people behind the schedule.
Responsibilities
- Cook up and maintain daily patient and caregiver schedules
- Match caregivers and clinical staff with patients based on availability, location, qualifications, and patient needs
- Communicate schedules and schedule changes clearly with employees and patients
- Respond quickly to call-outs, cancellations, and changes in patient needs
- Identify coverage needs and work proactively to fill open assignments
- Maintain accurate scheduling information within company systems
- Track employee availability and communicate staffing needs to management
- Work closely with recruiting and onboarding to identify current and upcoming staffing needs
- Verify that assigned employees meet required credential and compliance requirements
- Communicate professionally with patients, families, caregivers, nurses, and other team members
- Aid in maintaining employee and patient records
- Support the office with additional administrative responsibilities as needed
Requirements
- High School Diploma or GED
- Previous Staffing, Scheduling, Administrative, or Healthcare Experience
- Strong Computer Skills and Ability to Learn Scheduling Software
- Proficiency in Microsoft Office, including Outlook, Word, and Excel
- Excellent Written and Verbal Communication Skills
- Strong Organizational and Time-Management Skills
- Ability to Manage Multiple Priorities in a Fast-Paced Environment
- Strong Problem-Solving and Follow-Through Skills
- Ability to Handle Confidential Patient and Employee Information Professionally
- Dependable Attendance and Ability to Work Full-Time In Office in Beltsville, MD
Qualifications
- High School Diploma or GED
- Previous Staffing, Scheduling, Administrative, or Healthcare Experience
- Strong Home Health Staffing or Scheduling Experience
Skills
- Communication
- Organizational
- Problem-Solving
- Time-Management
Benefits
- Competitive Salary Based on Experience
- Full-Time, In-Office Position
- Monday–Friday Schedule
- Medical, Dental & Vision Insurance
- Paid Vacation, Sick Leave & Holidays
- Aflac Options
- Supportive Leadership Team
- Professional Growth and Advancement Opportunities
- Established Home Health Organization Serving Communities for Over 27 Years
Pay
Competitive Salary Based on Experience
Schedule
Monday–Friday Schedule
Human Touch Home Health
For more than 27 years, Human Touch Home Health has provided skilled and non-skilled home health services throughout Maryland, Washington, DC, Virginia, and Pennsylvania. Our field staff may provide the hands-on care, but our office team keeps everything connected. As a Staffing Coordinator, your work directly affects whether patients receive the care they need and whether our caregivers have the communication and support they need to succeed. At Human Touch, you're not simply managing a schedule. You're helping make care happen.
Why Human Touch?
- Equal Opportunity Employer