Staffing Coordinator

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and meaningful moments that transform lives.

About the role

We’re seeking a Staffing Coordinator who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in the New York communities. This is an on-site, bilingual (Spanish-speaking) position located at 148 39th St. Suite 19-4-BB, Brooklyn, NY 11232.

Responsibilities

• Scheduling & Assignments: Coordinate and assign Home Health Aides (HHAs) and Personal Care Aides (PCAs) to patient cases.
• Data Management: Document all notes and updates in HHA Exchange, verify staff attendance, and maintain accurate schedules.
• Supervision & Support: Provide supervision and direction to HHA/PCA personnel, complete administrative supervision, and document relevant information.
• Payroll & Administration: Accurately submit timesheets in HHA Exchange for payroll processing and assist in scheduling in-service training for HHAs/PCAs.
• Customer Service: Conduct daily calls to patients, ensuring excellent customer service and timely reporting of incidents to supervisors.
• Other Duties: Perform additional tasks as needed to support the team and organization.

Requirements

• Excellent organizational skills: ability to multitask and manage multiple responsibilities.
• Strong problem-solving skills.
• Excellent verbal communication skills, primarily on the telephone.
• Mature demeanor needed for directing others on cases.
• Proficient with Microsoft Office Suite, especially Excel.
• Familiarity with HHA Exchange software, strong time management, ability to prioritize multiple tasks, and maintain professionalism under pressure.
• High school diploma or GED.
• Minimum two (2) years of previous experience.
• Preferred: At least 1 year of experience as a home care coordinator and bilingual Spanish or Creole skills.
• Previous experience working with the elderly and/or disabled or must display a compassionate attitude for that constituent.
• Ability to communicate effectively and clearly with others to exchange information.

Schedule

Office hours are Monday–Friday, either 8:30 AM–5:00 PM or 9:00 AM–5:30 PM.

Pay

Weekly pay between $22.00–$25.00 per hour.

Benefits

• Comprehensive medical, dental, and vision coverage.
• 401(k) retirement plan.
• Paid time off and holidays.
• Employee assistance programs and wellness initiatives.
• Flexible options to support a balanced life.