Staffing Coordinator

Basic Purpose

The Staffing Coordinator provides the highest caliber of customer service to our field staff and to our client facilities.

Responsibilities

• Provide first level support to both field staff and facility customers
• Operate efficiently and effectively with a sense of urgency to carry out tasks on an individual basis and in a team setting
• Partner with clients to determine staffing requirements
• Offer assignments at client facilities to qualified field staff
• Manage all staffing activities between field staff and clients by calling, emailing, and utilizing other staffing platforms and tools
• Manage open orders and fill open shifts with qualified field staff
• Communicate all updates in a timely manner to both field staff and facility customers
• Remain aware of discrepancies in staffing schedule and report patterns to the managers and local office as necessary
• Develop and foster excellent relationships between clients and field personnel
• Ensure field staff and/or client concerns are resolved in a timely manner; uphold our Company's reputation by demonstrating standards of excellence
• Perform all other duties as assigned by management

Qualifications

• 1-2 years' experience, preferable in the staffing industry
• Must have strong computer and analytical skills, proficient with Microsoft Outlook
• Database and/or automated program experience a plus
• Previous healthcare and/or call center experience preferred
• Bilingual (Spanish) required
• High school diploma or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Voluntary Insurance
• 401(k) plan
• Tuition Assistance
• Pet Insurance
• Wellness options through Burnalong (online platform of classes and programs as well as local gym access)