Staffing Coordinator

About the role

This is an exciting opportunity to play a key role in a growing company, and help raise the level of Home Care in the Boston area. You will be proud to help us grant seniors their #1 wish— to continue to live independently in their homes during retirement.

Responsibilities

• Schedule and maintain both caregiver and client schedules to ensure the highest quality of care.
• Communicate and interact with a diverse group of people via phone.
• Answer phones and be the first, welcoming voice callers hear each day.
• Support HR team with recruitment initiatives, on-boarding administrative support, and maintaining caregiver compliance/records.
• Provide support to caregivers over the phone.

Requirements

• At least 1 year of office experience.
• Extremely detail-oriented.
• Innovative and takes initiative.
• Excellent communication skills.
• A positive, professional outlook.
• Valid DL and able to commute to Lexington, MA daily.

Qualifications

• CNA or HHA certification preferred.

Skills

• Strong organizational skills.
• Excellent communication skills.
• Ability to multitask and prioritize tasks.
• Comfortable making and receiving phone calls.

Benefits

• Competitive hourly rate.
• Health and dental benefits.
• Paid vacation and sick time.
• Performance incentives.

Pay

$20.00 - $23.00 per hour

Schedule

Full time: 40 hours/week. Proposed schedule: Monday-Friday, 9-5. Participation in phone on-call rotation (1 weekend every 5 weeks, and 1 evening/week) - supplemental stipends offered for weekend on-call.

Work Location

In person