Staffing & Bed Control Specialist

About the role

The Staffing and Bed Control Specialist is responsible for the execution and implementation of nursing department daily staffing under the direction of leadership. They analyze trends of staffing and allocate staffing resources to align with demand. Support and execute centralized communication when staffing needs of hospital require further support. Adjust staffing based on volume to meet budgeted targets. Responsible for the accurate and timely placement of all patients requiring admission to the NCH healthcare system.

Essential Duties And Responsibilities

• Allocate staffing resources appropriately to support staffing needs and maintain fiscal responsibility.
• Responsible for the execution of the daily staffing plan in collaboration with nursing leadership.
• Actively manages staffing resources throughout shift based on dynamic needs of census fluctuations.
• Assign hospital staff according to identified needs.
• Assists and coordinates all aspects of daily staffing accurately and professionally.
• Responsible for accurate and timely data entry into staffing system.
• Responsible for generating staffing reports for analysis as requested.
• Demonstrates proficiency in utilization of the hospital-based staffing system.
• Analyzes staffing grids to provide leadership with insight to support staffing decisions.
• Communicates effectively with staff to match staffing capacity to demand.
• Responsible for the daily implementation of patient safety tech plans including assigning them to patients as requested per process, data entry for staff allocation and reallocating sitter staff based on needs of patients.
• Proficient in the NCH policy and procedure for adjusting staffing when greater than need through COH process.
• Receives and documents all call outs from staff that call the centralized staffing office.
• Function independently for bed placement based on placement algorithm designed with nursing leadership team.
• Allocates bed resources of NCH in a way that supports the needs of patient care.
• Serves as central transfer center for receiving direct admits and transfers into the NCH system.
• Well versed and able to communicate admission policies and procedure and controls patient flow.
• Proficient in use of electronic health record and other data systems that directly support bed control process.
• Demonstrates the ability to listen to and ensure a prompt response to patient and family needs.
• Demonstrates effective professional communication and excellent customer service skills based on positive attitudes and values.
• Participates in quality improvement projects to improve efficiency and operations of bed control.
• Understands patient needs and makes appropriate bed placements accordingly.
• Understands bed flow process and places patients in a manner that maintains efficient flow.

Qualifications

• Minimum of High School or GED required.
• Hospital clerical experience preferred.
• Minimum of 2 years of experience in a customer service or clerical role preferred.
• Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.