Staff UX Researcher, AI

About the role

The Opportunity On the Design Research & Strategy team, our mission is to lay a user-centered foundation for Adobe product design and development. We are seeking a Staff UX Researcher to lead research that shapes Adobe’s future AI investments across our creative tools, bringing clarity to complex questions and guiding work from early exploration through product launch.

Responsibilities

• Frame decision problems, not just research questions; clarify decisions, assumptions, and key tradeoffs.
• Audit project scope, form appropriate research questions, and identify appropriate research methods (developing new methods if/where needed and using GenAI tools to accelerate research workflows).
• Run research studies from start to finish, including developing a realistic research plan and materials, recruiting participants, and synthesizing data into actionable insights.
• Build alliances across the company to identify new partners, drive teamwork, and deeply understand the business context of research problems.
• Engage with different roles and product teams to understand and influence business goals, system architecture, and product designs.
• Advocate for the customer by articulating research findings and product ideas through clear and insightful presentations.
• Translate insights into concise, executive-ready narratives that foster alignment across product, design, and cross-functional leadership partners.
• Mentor junior staff and supervise contractors/vendors on more complicated programs of study.

Requirements

• Significant hands-on mixed-methods research experience, with at least 10 years in an industry setting (e.g. UX/product research, market research, consulting, etc.).
• Proven ability to synthesize qualitative, quantitative, and behavioral (telemetry) data into clear, evidence-based perspectives.
• Experience developing and communicating research-informed product and strategy recommendations, clearly articulating options, tradeoffs, and implications for leadership decisions.
• Demonstrated impact on product or business strategy, including influencing roadmaps, investment decisions, or organizational alignment.
• Experience researching new technologies, including Generative AI.
• Strong collaboration and influence skills across research and cross-functional partners.
• Executive-level communication skills, with experience delivering clear, concise narratives that drive decisions with directors, VPs, and above.

Qualifications

• Interest & enthusiasm for exploring GenAI technology & understanding how people want to use GenAI.
• Experience researching agentic user experiences across text-based and voice-based input.
• Experience researching creative workflows across desktop apps, mobile, and web-based tools.

Skills

• Significant hands-on mixed-methods research experience.
• Proven ability to synthesize qualitative, quantitative, and behavioral (telemetry) data into clear, evidence-based perspectives.
• Experience developing and communicating research-informed product and strategy recommendations.
• Strong collaboration and influence skills across research and cross-functional partners.
• Executive-level communication skills.

Benefits

At Adobe, we offer a competitive benefits package including unlimited vacation days, 401k matching, educational reimbursement, wellness dollars, fertility benefits, parental leave, childcare assistance, gender reassignment benefits, and more!

Pay

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $139,700 -- $265,800 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience.

Schedule

Not specified