Staff Technical Program Manager, Managed Intelligence

About the role

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the world's first vertically integrated, sustainable AI cloud, we build and operate GPU infrastructure powered by clean energy. We are seeking a Technical Program Manager to own end-to-end program delivery across multi-quarter roadmaps, model onboarding, inference optimization, and production readiness for new model versions.

Responsibilities

• Own multi-quarter release planning, dependency governance, and executive communication across the Managed Inference platform.
• Drive model version rollouts, inference optimization campaigns, SLA readiness for new GPU hardware, and multi-tenant capacity planning from kickoff through delivery.
• Coordinate across Model Engineering, IaaS, Cloud Foundations, Data Center Operations, and external model providers to keep programs on track and unblocked.
• Proactively identify risks across model serving, reliability, capacity constraints, and vendor timelines before they become program-level problems.
• Build lightweight, scalable TPM frameworks suited to Crusoe's pace; maintain real-time execution dashboards and deliver crisp, data-driven executive updates.
• Own pre-launch planning for model onboarding on new GPU generations, including firmware and driver readiness, CUDA and ROCm stack validation, and commissioning criteria for inference workloads.
• Drive alignment and push back effectively across engineering, product, and operations leadership, including highly technical stakeholders who have not previously worked with a TPM.

Requirements

• 7+ years of experience as a Technical Program Manager in fast-paced technical environments, with a track record of owning complex programs end-to-end across engineering and product organizations.
• Working familiarity with batching strategies, quantization approaches, and the tradeoffs that govern latency, throughput, and cost at production scale.
• Familiarity with isolation, quota management, and SLA enforcement across concurrent workloads.
• Sufficient familiarity with fine-tuning and alignment workflows to govern program timelines, identify technical risks, and coordinate across the teams that own them.
• Proven ability to build execution models in environments where the process did not yet exist, and make them stick with teams that didn't ask for them.
• Exceptional written and verbal communication for delivering clear, data-driven, decision-oriented updates to executive stakeholders.
• Active, daily use of AI tools to improve program execution, risk detection, and communication -- not just personal productivity.
• Proven ability to drive alignment across engineering, product, and infrastructure leadership without direct authority, including with highly technical stakeholders.

Bonus points

• 1+ years of experience working with teams building platforms or services for AI inference and/or training.
• Direct experience governing model onboarding programs across GPU generations, including firmware, driver, and stack validation.
• Experience coaching or mentoring junior TPMs in a high-growth technical environment.
• Exposure to multi-site or globally distributed engineering teams.
• Background at a Series D to Series F company or a high-performing team within a hyperscaler focused on AI infrastructure.

Qualifications

• Deep familiarity with the model layer -- including how LLMs are served, optimized, and evaluated in production.
• Active, daily use of AI tools to improve program execution, risk detection, and communication.
• Proven ability to drive alignment across engineering, product, and infrastructure leadership without direct authority, including with highly technical stakeholders.

Skills

• Technical Program Management
• Model Serving Knowledge
• Multi-Tenant Systems Experience
• Executive Communication
• AI Tool Integration
• Stakeholder Leadership

Benefits

• Competitive compensation and equity packages
• Paid time off, paid holidays & leave of absence programs
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Mental health & wellness support
• Commuter benefits (parking & transit)
• Cell phone stipend
• 401(k) Retirement plan with company match up to 4% of salary
• Volunteer time off
• Global travel insurance & emergency assistance
• Daily meals allowance
• Additional perks & programs specific to location