Staff Technical Program Manager - Federal AuthOps

About the role

We are looking for a Staff Technical Program Manager (Federal Authorizations) to join our team. This is a remote within the US (with a preference for hybrid from the San Jose, CA office) role, reporting to the Director of Technology Compliance in the Exposure Management and Security Operations department. Zscaler is seeking an experienced Staff Technical Program Manager (Federal Authorizations) to own and drive the end-to-end federal authorization roadmap across FedRAMP and DoD programs. This role operates with a product-manager mindset, defining the authorization strategy and roadmap, establishing clear priorities and success criteria, and driving cross-functional execution from onboarding through authorization and ongoing sustainment.

Responsibilities

• Own the full federal authorization roadmap across impact levels (e.g., FedRAMP Moderate, High, IL2/4/5/6) and maintain authorization packages ensuring completeness, accuracy, and auditability
• Cook up end-to-end assessments and manage artifact submission timelines, review cycles, and official authorization communications
• Ensure timely and accurate delivery of Continuous Monitoring (ConMon) reporting while partnering with Compliance Engineering to automate evidence collection workflows
• Serve as the primary interface with authorizing officials and government stakeholders to ensure clear communication, predictable timelines, and professional stakeholder management
• Establish program operating mechanisms and governance, providing clear reporting to leadership while ensuring cross-functional accountability across Product, Engineering, and GTM

Requirements

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

Qualifications

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent practical experience)
• 5+ years of experience in Technical Program Management or Security/Compliance Program Management driving complex cross-functional initiatives
• Demonstrated experience managing federal authorization or compliance programs (e.g., FedRAMP, DoD, NIST-based assessments) and associated evidence workflows
• Strong ability to operate as a “product-like” owner with expertise in roadmap definition, prioritization, outcome-based delivery, and coordinating assessments across technical and non-technical stakeholders

Skills

• Experience managing federal authorizations for generative AI applications or navigating emerging FedRAMP benchmarks and GenAI secure control requirements
• Direct experience owning or coordinating FedRAMP/DoD ATO packages, ConMon submissions, and interactions with authorizing officials
• Familiarity with NIST control frameworks, engineering evidence automation, and professional certifications such as PMP, PgMP, or CISM

Benefits

• Variety of health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retail options
• Education reimbursement
• In-office perks, and more!

Pay

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

Schedule

This is a remote within the US (with a preference for hybrid from the San Jose, CA office) role.

Location

The role is remote within the US with a preference for hybrid from the San Jose, CA office.

Equal Opportunity Employer

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.