Staff Technical Program Manager, Data Marketplace
LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp sets the new standard for building a connected customer view with unmatched clarity and context while protecting brand and consumer trust. The platform offers complete flexibility to collaborate wherever data lives, supporting a wide range of use cases—within organizations, between brands, and across its global network of partners.
About the role
As a Staff Technical Program Manager for LiveRamp’s Data Marketplace, you will own the end-to-end program management of strategic initiatives, from scoping and requirements through launch and post-launch optimization. You will coordinate cross-functional work across Product, Engineering, Sales, Partnerships, Operations, and Support to ensure alignment on priorities, milestones, and risks.
Responsibilities
- Own the end-to-end program management of strategic initiatives for LiveRamp’s Data Marketplace, ensuring clear accountability, timelines, and success criteria.
- Coordinate and communicate product and engineering work across multiple teams and stakeholders to align on priorities, milestones, and risks.
- Drive the software development lifecycle for marketplace programs, including ideation, specification, prioritization, design, implementation, testing, launch, and iteration, using data to guide decisions.
- Partner with Product Management to translate customer, partner, and internal stakeholder needs into actionable roadmaps and well-defined program plans.
- Build and maintain program plans, dependency maps, and risk registers for complex, cross-functional efforts (e.g., new marketplace capabilities, partner integrations, platform migrations).
- Define, implement, and monitor program health metrics (e.g., delivery predictability, cycle time, defect rates, adoption/usage, operational SLAs) to drive continuous improvement.
- Facilitate Agile ceremonies and cross-team rituals (planning, backlog refinement, standups, demos, retrospectives) to support predictable delivery and high team engagement.
- Run cross-functional incident and issue response for marketplace-impacting problems, organizing triage, coordinating mitigation, and ensuring follow-up actions.
- Identify process gaps and friction points in marketplace workflows (e.g., handoffs, release processes, partner onboarding) and lead structured improvement efforts.
- Create and maintain concise, executive-ready status reporting, highlighting progress, risks, decisions needed, and impact against goals.
- Champion best practices in program and project management across the Data Marketplace and adjacent teams, standardizing tools and processes where valuable.
- Contribute to a culture of ownership, collaboration, and inclusion by modeling LiveRamp’s values and supporting teams through ambiguity and challenging timelines.
Your Team
- Own the technical program portfolio for LiveRamp’s Data Marketplace, supporting teams that build marketplace services, partner integrations, and tooling for data onboarding, discovery, and monetization.
- Work closely with Product, Engineering, and Go-to-Market stakeholders to prioritize and deliver initiatives that improve marketplace quality, transparency, privacy, and performance.
- Coordinate complex, multi-quarter roadmaps spanning marketplace, identity, activation, and clean room products to ensure coherent end-to-end experiences.
- Support partner-facing teams during major launches and integrations with structured rollout plans, clear communication, and tight feedback loops.
- Continuously refine operating rhythms (planning, reviews, retrospectives) to balance speed with high standards of quality and compliance.
Requirements
- 5+ years of experience as a Technical Program Manager, Program Manager, or similar role in a software product or platform environment, delivering complex, cross-functional initiatives.
- Demonstrated experience working with Agile development teams (Scrum, Kanban, or similar), including running or supporting key ceremonies and improving processes.
- Proven ability to manage programs spanning multiple engineering teams and stakeholders, with clear examples of driving outcomes on schedule, scope, quality, or business impact.
- Strong technical fluency—ability to understand system architecture diagrams, APIs, and data flows to identify dependencies and support technical decision-making.
- Excellent written and verbal communication skills; ability to tailor detail for technical and non-technical stakeholders.
- Strong analytical and problem-solving skills, with experience using metrics to measure program health and guide prioritization.
- Comfortable working in fast-paced, ambiguous environments; ability to structure unstructured problems and adapt as things change.
- Experience coordinating incident response or production support efforts with engineering, support, and customer-facing teams.
- Ability to manage multiple programs or workstreams, organize competing priorities, and keep stakeholders aligned.
- Experience in adtech, martech, data platforms, or marketplace/aggregation products is helpful but not required.
- Bachelor’s degree or equivalent practical experience.
- Operate with integrity, build strong working relationships, and bring a proactive, low-ego, and collaborative approach to work.
Preferred Skills
- Experience with large-scale data or distributed systems, including data pipelines, data governance, and privacy-by-design principles.
- Background working on marketplace, platform, or ecosystem products serving both supply and demand-side customers or partners.
- Hands-on experience with program management tools (e.g., Jira, Confluence, Asana) and reporting/BI tools for dashboards and KPI tracking.
- Familiarity with engineering practices such as CI/CD, feature flagging, experimentation, and observability/monitoring.
- Experience driving change management initiatives, including rolling out new processes, tools, or operating models.
- Prior experience working with external partners on joint initiatives or integrations.
- Certification or formal training in program/project management or Agile methodologies (e.g., PMP, CSM, SAFe) is a plus.
Benefits
- Work with talented, collaborative, and friendly colleagues who love what they do.
- In-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
- Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
- Comprehensive benefits package including medical, dental, vision, life and disability insurance, and an employee assistance program.
- 401K matching plan—1:1 match up to 6% of salary.
- Employee Stock Purchase Plan with a 15% discount off LiveRamp stock (U.S. employees).
- Comprehensive office equipment and ergonomics program for remote work setups.
- Option to work in-office or remotely (remote-eligible roles).
Pay
The approximate annual base compensation range is $176,000 to $238,000. The actual offer will reflect factors such as experience, knowledge, skills, abilities, and internal equity.