Staff Technical Program Manager

What You'll Do

• Cross-Functional Orchestration & Governance
• Experiment Lifecycle Management: Own and govern the end-to-end experimentation pipeline. Ensure every initiative begins with a clearly defined hypothesis, measurable success criteria, and structured evaluation framework. Enforce disciplined kill/scale decisions based on performance outcomes.
• Cross-Functional Coordination: Serve as the primary integration point between the five-person Stord Labs team and broader enterprise stakeholders, including product, engineering, operations leadership, and warehouse operations teams executing physical workflows.
• Operational Alignment: Facilitate decision-making between operations and product leadership to transition validated technologies from lab environments into live production pilots and eventually enterprise-scale deployment.
• Strategic Partner Management & Prioritization
• Innovation Roadmap Management: Own and sequence a prioritized experimentation pipeline spanning robotics, automation, AI systems, and operational design improvements, balancing internal development and external vendor evaluations.
• External Collaboration: Coordinate technical and operational engagement with frontier AI organizations, robotics providers, and academic institutions (including partners such as Georgia Tech) to test and validate next-generation logistics capabilities.
• Systems Integration Coordination: Oversee integration testing across third-party automation systems, internal software platforms, human operators, and Stord’s WMS/OMS ecosystem.
• Network Scaling & External Visibility
• Scaled Playbooks: Develop structured deployment frameworks and operational playbooks to ensure successful translation of validated lab innovations (e.g., co-mingled inventory strategies, multi-pass picking, predictive replenishment) into production environments.
• Customer & Executive Demonstrations: Partner with Marketing and Product teams to execute customer demo days and executive showcases highlighting emerging capabilities and validated innovations.
• Pilot Program Management: Coordinate co-funded pilot programs with enterprise customers to test real operational challenges within the lab prior to broader rollout.

Basic Qualifications

• Bachelor’s degree in Computer Science, Industrial Engineering, Supply Chain, or a related technical discipline.
• 8+ years of experience in Technical Program Management, Engineering Management, or complex cross-functional delivery roles.
• Demonstrated experience managing hardware/software integration programs in operational or logistics environments.
• Strong domain knowledge of supply chain systems, warehouse automation, robotics integration, or fulfillment operations.
• Proven experience leading vendor management processes, including RFPs, evaluation frameworks, and strategic partnership development.
• Strong execution discipline across agile, sprint-based, or similar iterative delivery methodologies.

Bonus Points

• Prior experience in innovation labs, R&D environments, or advanced manufacturing/automation programs.
• Familiarity with warehouse data ecosystems and system architectures (WMS, OMS, WES, WCS).
• Exposure to data science, simulation, or digital twin initiatives supporting operational optimization or AI-driven forecasting.