Staff Software Quality Safety Operations Specialist

About the role

This role will lead operational priorities where safety, quality, compliance, and execution discipline are central to success. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a manufacturing environment.

Responsibilities

• Drive technical strategies for automating complex safety triage workflows as operations expand
• Serve as the subject matter expert in human-in-the-loop ML systems for optimizing feedback for models
• Partner with Engineering to design and implement ML and Generative AI models for improved issue detection
• Proactively identify emerging on-road issue trends using AI-powered insights and triage signals
• Bridge AI/ML development and operational execution by establishing technical policies and standards
• Advise senior stakeholders on long-term technical strategy and operational capabilities

Qualifications

• BS/BA degree or 7+ years of relevant work experience in AV Software Quality Operations / ML Operations
• Proven ability to manage complex, technical projects across technical partners
• In-depth knowledge of machine learning lifecycle from data preparation to continuous monitoring
• Experience in ML testing and validation, including dataset quality assurance and performance evaluation
• Strong understanding of driving rules and regulations and ability to utilize proprietary tools
• A proven ability to function in a fast-paced, high-stress environment
• Excellent communication and interpersonal skills for effective collaboration

Benefits

• Participation in the company's discretionary annual bonus program
• Equity incentive plan for employee ownership
• Generous benefits program with various eligibility requirements
• Flexibility for remote work options depending on location