Staff Software Product Manager

Job Duties

• Works closely with cross functional team of stakeholders, end-users, engineers, enterprise architects, and product leaders to understand the problems to solve, help drive the product vision and define requirements.
• Plays a key role in the software development process, bridging the gap between technical expertise and product strategy.
• Creates shared outcomes with multiple teams to deliver impact for customers.
• Creates, manages, and regularly presents a strategic roadmap to both stakeholders and delivery teams.
• Defines product release strategies, ensuring the readiness of the various business partners.
• Recognized expert for their product, demonstrating mastery of the current platform with a deep understanding of gaps that inform their near-term product roadmap and helps to establish long-term strategy.
• Manages expectations by understanding when initiatives are at risk and proactively communicates with stakeholders.
• Leads and presents in quarterly planning activities.
• Ensures product quality by testing software features to ensure they satisfy the acceptance criteria and works with stakeholders and end users to coordinate user acceptance testing activities.
• Mentors and guides newer Product Managers.
• Leads research efforts to provide clarity from ambiguity and develops data collection strategies that identify the right outcomes for measuring success.
• Defines a plan for capturing success metrics for their products and projects and consistently monitors the metrics, pivoting when the data suggests a need to do so.
• Writes business cases and conducts ROI and other value analyses.
• Maintains responsibility for managing significant/complex technical projects at this level, involving delegation of work and review of work products.
• Develops technology modernization roadmaps that enable constant iterative improvements that correspond with operational and business requirements of the university.
• Leads key technical projects and programs and may facilitate leadership and development of technical teams.
• Works to influence parties within and outside of the job function at an operational level regarding policies, procedures, and practices.

KSAs

• Possesses a deep understanding and technical background in Service Oriented Architecture.
• Understands the scope of cloud computing and how to work with software architecture to identify the best practices to deliver high-scale platforms, built for reliability, sustainability, and addressing security vulnerabilities.
• Ability to create design artifacts that provide visual and narrative detail of architectural requirements, decisions, and designs to provide linkage between architecture, engineering, infrastructure, enterprise security, and feature-driven product teams.
• Ability to easily communicate technical issues and business requirements and value-based outcomes that are required to address platform scale specifications.
• Understands and learns the nature of legacy enterprise platform architecture with all of the nuances required to build bridges for future capabilities while maintaining current operational excellence.
• Excellent presentation, written, and verbal communication skills.
• Leadership instincts with a positive team building approach.
• Strong problem-solving skills to address technical challenges and make critical decisions regarding software architecture and development.
• Deep understanding of software architecture principles, design patterns, and best practices.
• Knowledge of various programming languages, databases, cloud technologies, and software methodologies.
• Ability to communicate with parties within and outside of the university (e.g., customers, vendors, etc.).
• Strong passion for exploring and understanding large scale cloud platform requirements.

Minimum Qualifications

• Bachelor's Degree
• 8 years of experience as a Software Product Manager or Product Owner
• Professional Product Certification (e.g., Certified Scrum Product Owner (CSPO), Pragmatic Marketing)
• Experience working in agile environments

Preferred Qualifications

• Master's Degree
• Experience in Education Technology
• Experience in large enterprise platforms and integrations