Staff Software Engineer - User Systems

About the role

We are seeking an exceptionally talented and hands-on Staff Backend Software Engineer to drive the technical direction and architecture of User Systems Platform. Our User Systems team develops and maintains our cloud based backend systems that power our native mobile applications. This role is key to accelerating technical initiatives, focusing on complex cross-team efforts, delivering high-impact technical work, and fostering continuous engineering excellence.

Key Responsibilities

• Own the design, review, and implementation of complex, large-scale, and highly available backend services and microservices.
• Write high-quality, maintainable code and tackle the most challenging technical problems.
• Define and drive improvements in performance, scalability, monitoring, and operational excellence, ensuring our systems meet demanding SLOs/SLIs.
• Serve in an On-Call rotation as a first responder for systems owned by the team.
• Work closely with Engineering Managers and Product Managers to define the long-term technical roadmap, identifying strategic investments in core infrastructure and managing technical debt.
• Lead technical collaboration and coordination across different teams, resolving major technical blockers, and standardizing shared services and technologies.
• Drive key technical processes and project execution, including technical planning, and leading post-mortems for major incidents.

Required Skills & Qualifications

• Extensive professional software engineering experience, with significant time spent leading technical projects and driving technical direction at Staff level.
• Deep experience designing, building, and operating distributed, high-volume backend systems and REST/gRPC APIs.
• Proficiency in at least one major programming language (e.g., JavaScript/TypeScript, Rust, Java, Go, Python, C#) with the adaptability to work with multiple languages.
• Prominent knowledge of cloud platforms (e.g., AWS, GCP, Azure) and proficiency in operational tools for monitoring, logging, and CI/CD.
• Great communication, documentation, and presentation skills, with experience influencing technical decisions across organizational boundaries.
• Familiarity with Agile methodologies (Scrum or Kanban) and DevOps principles.