Staff Software Engineer, Tooling (Product)

About the role

The Role: Staff Software Engineer (Product)

The Department: Tooling

Responsibilities

• Independently scope, design, and deliver solutions for large, complex, cross-cutting challenges spanning backend services, web, and mobile — owning multi-system outcomes end to end.
• Drive the architecture behind onboarding, compliance (KYC/identity), and customer support workflows that serve millions of users, designing for scale and reliability with the future in mind.
• Set technical direction beyond your immediate team: plug into designs across the product unit, provide guidance, and help teams avoid design pitfalls.
• Leverage and help advance our AI coding tools and agentic development pipeline, raising the bar for how the team builds.
• Own the DevOps lifecycle for the systems you build — building, validating, monitoring, and maintaining them over the long term — and drive key processes like operational review, security, and disaster recovery for your domain.
• Plan and deliver complex, multi-team, long-term projects, including ones with external dependencies; identify strategic problems and advocate for their prioritization.
• Conduct meaningful code and design reviews for correctness, style, and information security, providing oversight and coaching that raises quality across teams.
• Mentor engineers, provide compassionate technical coaching, and contribute to the technical direction, hiring, and engineering culture of the team.
• Take on the most ambiguous, high-stakes problems and drive them to resolution, tying the work clearly to company objectives.

Requirements

• 8+ years of software engineering experience building and operating complex production systems at scale.
• A track record of independently designing and delivering large, multi-system or multi-team projects from architecture through operation.
• Demonstrated ability to work across multiple layers of the stack: backend services plus web and/or mobile — and a willingness to work wherever a problem requires.
• Proficiency in a typed language (e.g., TypeScript, Scala, Java, Go) and comfort with JavaScript/TypeScript for web and mobile surfaces.
• Experience building consumer-facing applications, with a strong understanding of UX/UI concepts and product sensibility.
• Fluency in using AI coding tools and automation as part of your everyday workflow.
• Expertise in unit and integration testing and a commitment to code health, testing, and maintainability.
• A customer and product-focused mindset, with the ability to make well-reasoned tradeoffs between speed and quality.
• Demonstrated technical leadership: influencing architecture and prioritization across teams, mentoring engineers, and building consensus among cross-functional stakeholders.
• Excellent communication and teamwork skills, including the ability to drive alignment across teams and time zones.

Qualifications

• Experience in the crypto or fintech industry, or as a user of crypto products.
• Experience with onboarding, identity/KYC, compliance, or customer support tooling.
• Experience building and operating AI agents or agentic workflows in production.
• Familiarity with React/React Native and cloud/microservices architecture.
• Experience influencing product decisions with data and experimentation.
• A history of acting as a technical multiplier — coaching engineers and leading initiatives beyond your core area of expertise.

Pay

The compensation & benefits package for this role includes:

• Competitive starting pay
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off
• Salary Range: The base salary range for this role is between $168,000 - $240,000 in the State of New York. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.