Staff Software Engineer, Service Infrastructure

Responsibilities

• Lead a team of talented engineers, providing mentorship, guidance, and support to ensure their success
• Partner with Engineering Managers to create roadmaps that deliver milestones toward a cohesive engineering vision
• Understand user needs and pain points to prioritize engineering work and deliver high-quality solutions that meet user needs
• Drive the execution of projects, overseeing the entire development lifecycle from planning to delivery, while maintaining high standards of quality and timely completion
• Work with high-visibility teams and their stakeholders to support the Infrastructure's key engineering initiatives
• Provide hands-on technical leadership (architecture and design, vision, direction, and requirements setting, and incident response processes) for team members
• Work with leaders across the company to create and drive toward the longer term vision of Stripe's services roadmap
• Create a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuous improvement within the team

Requirements

• 12+ years of technical experience
• 5+ years in a strategic technical leadership role
• Experience leading engineering team(s) working on API design, abstractions, frameworks, or client libraries (e.g., building internal or external developer products)
• Hands-on experience building infrastructure and products for internal or external customers
• Proven track record of delivering pragmatic solutions that accelerate business growth
• Ability to adjust conversations from high-level discussions to detailed coding
• Thrives on a high level of autonomy and responsibility
• Clear and persuasive writing and in-person communication
• Strong problem-solving skills, critical thinking, determination, and a growth mindset
• Ability to work effectively with a diverse group of people, genuinely caring for each other and contributing to a high level of psychological safety for all team members and partners
• Proficient in at least one of the programming languages (Java, Ruby, Python, Go)

Qualifications

• Strong written and verbal communication skills for different audiences (leadership, users, company-wide)
• Experience with a variety of common infrastructure platforms (databases, logging, event streams, metrics, caching, etc.)
• Experience leading partially remote and distributed teams
• Experience developing sustainable, in-house framework and abstraction ecosystems in large engineering orgs
• Experience building serverless platforms
• Experience managing rigorous incident response processes and on-call rotations