Staff Software Engineer, Product

Key Responsibilities

• Product & Delivery: Work with product managers, designers, and clinical leaders to turn ambiguous problems into clear technical strategies and execution plans. Own end-to-end delivery for complex initiatives that cut across multiple product teams and services.
• Personal Execution: Personally execute on the highest-priority and most technically challenging projects, setting the standard for quality, velocity, and collaboration.

Architecture & Systems

• Define and evolve the architecture for core product areas (e.g., member journeys, clinical workflows, care coordination).
• Design APIs, data models, and integration patterns that make it easy to build new clinical and member experiences without re-inventing the wheel.
• Raise the bar on reliability and performance: drive Service Level Objectives (SLOs), capacity planning, and incident-ready designs for the systems you own.

Quality, Observability & Analytics

• Embed testability in designs: meaningful unit/functional tests, contract tests between services, and automated checks where they matter most.
• Ensure new features are instrumented with high-quality analytics in Mixpanel and that events and properties are consistent across products.
• Work with Product and Data to set up dashboards and monitoring that actually reflect user and clinical outcomes, not just vanity metrics.
• Drive post-incident reviews and systemic improvements when things break.

Mentorship & Culture

• Mentor senior and mid-level engineers through design guidance, pairing, and thoughtful code review.
• Help define and uphold engineering standards: coding conventions, architecture patterns, documentation norms.
• Model a pragmatic, product-focused mindset: balancing high standards with iterative delivery and experiments.