Staff Software Engineer, On-Prem

About the role

The organization operates in the continuous integration and continuous delivery (CI/CD) industry, focusing on delivering robust software development tools. It addresses the challenge of providing secure, highly available, and compliant CI/CD platforms for customers who require self-hosted solutions due to regulatory, data residency, or infrastructure constraints. The organization supports diverse customer environments by developing an on-premises CI/CD platform that simplifies installation, upgrades, and ongoing operation while maintaining reliability and security.

The Staff Software Engineer, On-Prem is responsible for leading the technical direction and platform strategy of the self-hosted CI/CD solution. This role focuses on enhancing the platform's reliability, ease of use, and operational excellence for customers and internal engineering teams. The position drives improvements in tooling, infrastructure, and release automation, ensuring seamless deployment and maintenance of the platform across complex customer environments. This role plays a critical part in connecting technical strategies with business objectives to deliver impactful solutions.

Responsibilities

• Develop AI-native engineering solutions as a foundational approach to problem-solving.
• Lead platform strategy for tooling, test infrastructure, and release automation related to the self-hosted CI/CD platform.
• Simplify and improve the installation, upgrade, and operation experience for customers.
• Manage the platform's foundational infrastructure, including Kubernetes deployments and associated tooling.
• Standardize observability using OpenTelemetry to facilitate effective diagnostics and issue resolution.
• Collaborate with support and customer engineering teams to identify and address recurring operational issues.
• Partner with product and engineering management to align technical strategy with business goals.

Requirements

• Experience building internal platforms and tools that enhance engineering productivity.
• Proficiency with AI tools and an understanding of AI-driven engineering practices.
• Deep expertise in Kubernetes and Helm, including deploying and debugging production systems.
• At least eight years of backend and infrastructure engineering experience, strong skills in Go, API design, data modeling, and distributed systems.
• Ability to design systems with a business context, balancing trade-offs and documenting architectural decisions.
• Proven technical leadership, including mentoring and influencing engineering quality.
• Experience developing software for on-premises or self-hosted environments with associated design and support challenges.

Pay

• Canada Base Pay Range: $195,000—$265,000 CAD
• US SF Bay Area (Metro Zone 3): $205,000—$285,000 USD
• US Metro Zone 2: $200,000—$275,000 USD
• US General: $180,000—$250,000 USD