Staff Software Engineer, Infrastructure

About the role

As a Software + Infrastructure Engineer for the BoxCast Internal Systems team, you will be responsible for developing, testing, deploying, maintaining our software systems, and running our cloud operations. Your Infrastructure experience will help you monitor systems, troubleshoot issues, optimize performance, and build scalable infrastructure. Leveraging your robust development expertise, you'll navigate a variety of technologies, make well-considered architecture and design decisions, and deliver user value. BoxCast is proud to offer a flexible hybrid work model. For this role, you can work remotely or from our office, based on your preference.

Responsibilities

• Architect, design, develop, test, deploy, and maintain back-end systems and microservices that support our products and the overall BoxCast experience.
• Monitor, troubleshoot, optimize, and tune systems to keep them running smoothly during volume peaks, address escalations, and resolve deprecations and outages (including on-call rotation for critical Sunday morning peak).
• Integrate BoxCast systems and our suite of SaaS applications, including Stripe, Hubspot, Avalara, Intercom, Pandadoc, Shipstation, Atlassian, and Datadog.
• Stay up to date with key technologies and assess emerging Cloud and AI developments for potential benefit.
• Actively participate in planning, status, and review meetings to deliver a high velocity of value.
• Mentor and learn: share expertise and learn from colleagues.
• Collaborate seamlessly with a diverse team of product designers, software engineers, hardware engineers, and business visionaries to drive the BoxCast vision.

Qualifications

• 10+ years of professional experience or equivalent
• Expertise in video and audio live streaming technologies
• Back-end languages: Go, Typescript, and Ruby
• Infrastructure-as-code: Terraform or CloudFormation/CDK
• Virtualization/containerization: Docker
• Cloud technologies: AWS EC2, ECS, S3 and Lambda
• AWS networking: ALB/NLB, VPC, security groups, and CloudFront
• Monitoring/alerting/telemetry systems: Datadog, InfluxDB, Grafana, and Opensearch
• SaaS app integration: API, webhooks, and logging
• SQL and databases: MySQL
• Availability to participate in on-call rotations on Sunday mornings and during other peaks
• A desire to solve complex problems at scale

Skills

• Knowledge of the live production ecosystem
• C/C++
• Front-end frameworks: Vue.Js
• Experience with personal and team DevX improvements

Benefits

• Medical, Vision, and Dental coverage
• Generous time-off policy
• Parental leave policy for birthing and non-birthing parents
• Opportunity to contribute to your 401k plan

Pay