Staff Software Engineer, Fullstack
About the role
About Our Client:The organization operates as an online, membership-based market founded in 2014, focused on making healthy and sustainable living accessible and affordable. It serves over 1,700,000 members by delivering high-quality, sustainable products at member-only prices and supports community needs by matching paid memberships with free ones. The company is recognized as a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company, emphasizing its commitment to social and environmental responsibility.
About the Opportunity:The STAFF SOFTWARE ENGINEER, FULLSTACK is responsible for setting the technical direction for the Member Growth systems, owning architecture and its evolution across multiple teams. This role involves identifying key technical challenges and opportunities in the customer funnel and platform, formulating clear proposals, and driving execution. The position requires collaborating across teams to align on shared systems and technical decisions and mentoring peers to elevate technical standards, ultimately ensuring scalable, reliable, and customer-focused system development.
Responsibilities
- Set technical direction and own architecture across Member Growth pods.
- Identify high-impact problems and opportunities, adding them to the roadmap with well-crafted proposals.
- Write technical designs and RFCs that include architecture diagrams, tradeoffs, and recommendations.
- Make system-level decisions on eventing, workflow orchestration, caching, async pipelines, and service introduction.
- Design for horizontal scalability and low, consistent latency.
- Decompose and migrate existing services into scalable components.
- Collaborate cross-functionally with Frontend Core, Backend Core, Data, and product teams.
- Break down complex multi-team problems into actionable plans and drive them to completion.
- Build consensus among engineers, product, and leadership.
- Use data to tie engineering decisions to measurable outcomes.
- Apply test-driven development emphasizing quality, reliability, and observability.
- Provide product and design options with clear recommendations.
- Define quality standards in design, code, and operations; mentor and elevate team members.
- Own service level agreements and maintain system health standards.
- Enhance productivity with AI tools for self and team.
Requirements
- 8+ years of experience building and operating high-traffic, customer-facing systems, including technical leadership.
- Strong computer science fundamentals, including object-oriented design and relational database modeling.
- Expertise in eventing systems (Kafka, SNS, SQS), workflow orchestration (Temporal, Airflow), distributed systems, caching, async pipelines, and related concepts.
- Proficiency working across different technology stacks; experience with PHP/Magento backend and React/Next frontend on AWS is a plus.
- Working knowledge of AWS services and database tradeoffs.
- Proven track record of delivering high-impact features at scale and setting technical direction through proposals and architecture adoption.
- Strong written and visual communication skills.
- Ability to influence without authority and align cross-functional teams.
- Experience mentoring and elevating other engineers.
- Clear, concise communication with focus on options and recommendations.
- Customer-focused mindset prioritizing customer, team, and business.
- Experience with observability and monitoring tools to maintain SLAs.
- Experience in growth, e-commerce, subscription, or membership models is advantageous.
Pay
Competitive salary based on experience plus equity. 401(k) employer match.
Benefits
- Comprehensive health benefits including medical, dental, vision, life, and disability insurance.
- Nine observed holidays.
- Flexible paid time off.
- Subsidized fitness memberships and wellness benefits.
- Free membership to the platform with exclusive employee discounts.
- Access to life coaching and therapy sessions through a holistic mental health platform.