Staff Software Engineer, Billing Platform
About the role
We are seeking a Staff Software Engineer for our Billing team to design, build, and scale Crusoe Cloud’s billing platform. This role sits within the Cloud Customer Experience (CCX) organization and is critical to enabling accurate, transparent, and reliable billing for our customers.
Responsibilities
Own Critical Systems: Design and operate highly reliable billing services that directly impact revenue and customer trust.
Drive Accuracy & Transparency: Build systems that ensure customers can clearly understand their usage and charges.
Partner Cross-Functionally: Work closely with Finance, Product, Customer Success, and Support teams to align on requirements and deliver robust solutions.
Enable New Business Models: Implement flexible pricing and billing capabilities to support evolving cloud offerings.
Improve Reliability: Build safeguards, validation systems, and reconciliation workflows to prevent and detect billing discrepancies.
Mentor and Influence: Lead design discussions, review code, and raise the technical bar across the team.
Mentor and Lead: Guide engineers through design reviews and implementation, contributing to a strong engineering culture.
Design and build scalable billing systems, including usage metering, pricing models, invoicing, and payment integrations.
Ensure accuracy, reliability, and auditability of all billing-related data and workflows.
Develop real-time and batch processing pipelines for usage tracking and cost calculation.
Build APIs and services that provide customers with clear, transparent insights into their usage and spend.
Partner with Finance and Product teams to support new pricing models, product launches, and revenue workflows.
Improve system observability, reconciliation processes, and error handling to ensure billing correctness.
Contribute to architectural decisions that support long-term scalability and flexibility of the billing platform.
Mentor engineers, enhance hiring practices, and contribute to building a strong, inclusive engineering culture.
Requirements
Billing Systems Experience: Experience building or working on billing, payments, metering, or financial systems (or similarly complex, high-integrity data systems).
Strong Ownership Mindset: Ability to own complex systems end-to-end, with a focus on correctness, reliability, and long-term maintainability.
Professional Experience: 5+ years of software development experience, including backend development with languages such as Go, Java, Rust, or C++.
Distributed Systems Expertise: Experience designing and operating scalable, fault-tolerant systems with strong data consistency guarantees.
Data & Processing Knowledge: Familiarity with real-time and batch data processing, event-driven architectures, and data modeling for financial systems.
Cross-Functional Collaboration: Proven ability to work closely with Product, Finance, and non-technical stakeholders to translate business requirements into technical solutions.
Attention to Detail: Strong focus on data accuracy, edge cases, and building systems that handle financial correctness.
Observability & Reliability: Experience building systems with strong monitoring, alerting, and debugging capabilities.
Mentorship: Experience guiding engineers and contributing to a culture of engineering excellence.
Communication Skills: Ability to clearly explain complex systems and trade-offs to both technical and non-technical stakeholders.
Qualifications
Experience with distributed systems, microservices architecture, and cloud-native technologies.
Knowledge of financial systems, billing, and payment processing.
Experience with SQL databases and NoSQL databases like MongoDB.
Experience with API design and RESTful services.
Experience with CI/CD pipelines and automation tools.
Experience with cloud platforms like AWS, Azure, or GCP.
Experience with Kubernetes and container orchestration.
Experience with monitoring and logging tools like Prometheus, Grafana, ELK Stack, etc.
Experience with version control systems like Git.
Experience with security best practices and compliance standards.
Skills
Strong programming skills in one or more languages such as Go, Java, Rust, or C++.
Experience with cloud platforms like AWS, Azure, or GCP.
Experience with Kubernetes and container orchestration.
Experience with monitoring and logging tools like Prometheus, Grafana, ELK Stack, etc.
Experience with version control systems like Git.
Experience with security best practices and compliance standards.
Benefits
Competitive compensation and equity packages
Paid time off, paid holidays & leave of absence programs
Comprehensive health, dental & vision insurance
Employer contributions to HSA account
Paid parental leave
Paid life insurance, short-term and long-term disability
Professional development & tuition reimbursement
Mental health & wellness support
Commuter benefits (parking & transit)
Cell phone stipend
401(k) Retirement plan with company match up to 4% of salary
Volunteer time off
Global travel insurance & emergency assistance
Daily meals allowance
Additional perks & programs specific to location
Pay
$210,000 - $255,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.
Schedule
Full-time
Company
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.