Staff Software Engineer

Responsibilities

• AI-Driven Systems Engineering
• Design and develop AI-native architectures that embed LLMs and intelligent automation into ITSM and CMDB workflows.
• Leverage LLMs, embeddings, and retrieval pipelines to power natural language interfaces, knowledge synthesis, and reasoning within our platform.
• Collaborate with product, design, and data teams to infuse AI into every layer of the product experience—from backend systems to user-facing features.
• Technical Ownership
• Own complex systems end-to-end: design, architecture, deployment, and production reliability.
• Drive architectural decisions balancing near-term speed with long-term scalability and maintainability.
• Help define our AI-first engineering stack and patterns for prompt orchestration, model integration, and continuous learning.
• Hands-On Engineering
• Write clean, scalable, and testable code that pushes the boundaries of AI-enabled systems.
• Design and optimize distributed, event-driven systems and APIs that handle data and inference at scale.
• Conduct deep-dive code reviews and performance tuning across high-traffic, production environments.
• Leadership and Mentorship
• Lead by example—uplifting code quality, fostering a culture of experimentation, and mentoring engineers in AI-augmented workflows.
• Champion best practices in AI tooling adoption (e.g., Cursor, Windsurf, Claude) to enhance team productivity and creativity.

Qualifications

• 7+ years of professional software engineering experience, with a record of delivering large-scale, high-impact systems.
• Deep expertise in distributed systems, cloud-native architecture, and API design.
• Hands-on experience with or strong interest in LLMs, vector databases, embeddings, or AI agent frameworks.
• Familiarity with prompt engineering, fine-tuning, and AI-powered developer tools.
• Experience mentoring engineers and guiding cross-functional teams toward technical excellence.
• Strong proficiency in one or more modern programming languages (e.g., Go, Python, Rust, or Java).
• Knowledge of Kubernetes, event-driven systems, and CI/CD best practices.
• A builder’s mindset: eager to explore, prototype, and ship fast.

Pay

The reasonably estimated yearly salary for this role at is: $160,000—$230,000 USD.