Staff Software Engineer

At Braze, we’re a genuinely approachable, exceptionally kind, and intensely passionate team. We set high standards, champion teamwork, and create work-life harmony as we navigate rapid global growth while striving for greater equity and opportunity—inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. Autonomy, accountability, and openness to new perspectives are essential to our success. Our deep curiosity and eagerness to share diverse passions inject a one-of-a-kind vibrancy into our culture. If you’re driven to solve exhilarating challenges and have a bias toward action in the face of change, you’ll be empowered to make a real impact with a sharp and passionate team.

About the role

As a Staff Engineer on Braze’s AI Decisioning Experience team, you will play a pivotal role in shaping the future of our AI decisioning (reinforcement learning-based personalization) solutions. You will lead high-impact initiatives, mentor other engineers, and collaborate with cross-functional teams to drive innovation and excellence in our product offerings.

Responsibilities

• Lead high-impact initiatives across Decisioning Studio, Braze's AI Decisioning product line, on both the self-serve DS Go and managed DS Pro tiers: agent setup, creative, and launch workflows, the reporting that helps marketers understand and trust the results, and the services that connect the UX to our ML pipelines
• Collaborate closely with Product, Design, and ML engineering teams to turn a fast-moving AI product roadmap into intuitive, reliable software
• Build the full stack of these experiences, from dashboard UI down to the APIs and services that connect the Braze platform to our ML pipelines
• Lead efforts in web application architecture to ensure scalability, maintainability, and performance across our platform
• Influence Braze’s product strategy and roadmap by providing technical insights and driving innovation in user experience
• Mentor engineers, provide guidance on technical growth, and foster a high-performance engineering culture
• Support teams implementing Braze’s AI solutions to ensure customer success and facilitate effective collaboration

Requirements

• 7+ years of relevant experience with a strong track record of delivering impact
• Work comfortably across the full stack: design and build data models, APIs, and background jobs behind your features, and own a product surface end to end
• Strong frontend development skills (TypeScript, React; Vue experience is a plus) with a high bar for polished, intuitive user experiences, including the testing discipline to keep them reliable
• Strong background in designing and maintaining scalable web application architectures
• Expert practitioner of agentic development: AI coding agents are your default workflow, you build reusable skills and automation that raise the whole team's velocity, and you have a track record of dramatically above-baseline throughput without sacrificing quality
• Communicate with clarity in writing and in person: produce design docs and technical proposals that people actually read, and explain complex systems to engineers, product partners, and stakeholders
• User-centric attitude and passion for creating exceptional user experiences
• Pride in writing elegant, maintainable code and fostering a culture of quality within your team
• Comfort navigating a large codebase with multiple stakeholders and driving consensus on technical decisions
• Experience mentoring engineers and contributing to their technical development

Qualifications

• Experience developing user experiences for machine learning and data-intensive applications
• Experience building product surfaces on top of LLMs and agentic systems (embeddings, agent orchestration, evaluation)
• Experience with Python and/or Ruby on Rails

Pay

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $299,812/year with an expected On Target Earnings (OTE) between $204,000 and $332,400/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs).

Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®