Staff Software Engineer, AI Experiences & Agents

About the role

The AI Agents and Experience team at Linktree focuses on turning frontier model capabilities into useful, trustworthy product experiences for creators, businesses, and their audiences. As an Applied AI Engineer, you’ll collaborate across product, design, data, and platform engineering to build AI agents and AI-powered experiences that help people create, personalize, automate, and grow from one Linktree. This is a build-and-ship role where you move from concept to prototype to production, learn from real usage, and harden what works with evaluation, observability, safeguards, and strong product judgment.

What You’ll Own

• Build and ship creator-facing and visitor-facing AI experiences end-to-end, from prototype through production.
• Design multi-agent workflows that combine prompting, tool use, retrieval, memory/state, orchestration, and human-in-the-loop controls where appropriate.
• Create evaluation suites, regression harnesses, and quality metrics so AI quality improves deliberately rather than by anecdote.
• Partner closely with product, design, data, and trust teams to translate ambiguous user problems into simple, high-value experiences.
• Optimize latency, reliability, cost, and safety so AI features are fast, dependable, and viable at scale.
• Turn production feedback, support signals, and behavioral data into model, prompt, policy, and product improvements.

Who We’re Looking For

• Strong software engineering fundamentals and a track record of shipping production systems end-to-end.
• Hands-on experience building LLM-powered products, agents, chat systems, RAG workflows, or similar AI experiences.
• Experience building evaluations for AI output quality and harnessing them effectively.
• Strong product sense: ability to identify real user problems, simplify solutions, and make practical trade-offs around effort, scope, and quality.
• Ability to frequently weigh trade-offs and understand the benefits of keeping systems architecture simple.
• Good judgment on safety, trust, privacy, abuse, and failure modes in AI systems.
• Strong communicator who collaborates well with cross-functional partners and explains trade-offs clearly.

Pay

The base salary offered for this role is targeted at $240,000–$250,000 for roles based in Los Angeles. Final offers depend on multiple factors including location, experience, expertise, and role scope.

Benefits

• An annual wellbeing allowance to use on items such as fitness memberships, development courses, childcare, travel, charitable donations, pet insurance, home office set-up, or other personal needs.
• Employer contribution towards retirement.
• Generous time off for vacation, holidays, parental leave, volunteer time, and other categories.
• Employee stock option program.