Staff Site Reliability Engineer

About the role

The Staff Site Reliability Engineer will define the technical vision and reliability strategy for a mission-critical cybersecurity platform operating at global scale. This role combines advanced software engineering, infrastructure architecture, and DevOps leadership to build resilient, secure, and scalable systems.

Responsibilities

• Define and execute the long-term infrastructure strategy supporting secure, repeatable deployments across hosted environments, customer-managed hardware, and restricted environments.
• Architect resilient distributed systems and deployment frameworks that support global-scale operations and diverse customer requirements.
• Lead the evolution of CI/CD platforms, Kubernetes environments, and configuration management practices to improve developer productivity and deployment reliability.
• Design advanced application packaging and infrastructure automation solutions using technologies such as Jsonnet, Grafana Tanka, Kustomize, and GitOps methodologies.
• Establish and govern Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets to balance reliability and feature delivery.
• Develop enterprise observability strategies using monitoring, alerting, and tracing solutions to improve visibility into system health and performance.
• Drive infrastructure security architecture, including container security, zero-trust principles, network segmentation, and automated compliance practices.
• Partner with engineering teams to establish self-service tooling, operational standards, and reliable development workflows.
• Act as a technical advisor across engineering teams, reducing operational complexity and improving engineering effectiveness.
• Lead incident response efforts for high-severity issues, including incident command, root cause analysis, and long-term architectural improvements.
• Conduct blameless post-mortems and implement systemic solutions to prevent recurring failures.
• Mentor engineers and promote a culture of reliability, automation, continuous improvement, and technical excellence.
• Influence technical strategy across the organization by collaborating with engineering and product leadership.

Requirements

• Highly experienced Site Reliability or Platform Engineer with strong software engineering capabilities and a proven ability to lead large-scale infrastructure initiatives.
• 8+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, or related infrastructure roles.
• Proven experience operating at a Staff, Principal, or Lead engineering level with ownership of organization-wide technical initiatives.
• Strong software engineering background with the ability to design and build production-quality systems and internal tooling.
• Advanced experience with Kubernetes in multi-cluster and production environments.
• Extensive experience designing CI/CD pipelines, GitOps workflows, and infrastructure-as-code solutions using tools such as GitHub Actions and ArgoCD.
• Experience architecting complex deployment models across self-hosted, on-premises, VMware-based, and air-gapped environments.
• Strong expertise in observability platforms, monitoring strategies, alerting frameworks, and distributed tracing.
• Experience designing secure infrastructure architectures, including container hardening, vulnerability management, and network security practices.
• Exceptional communication and stakeholder management skills, with the ability to influence technical decisions and align teams around reliability goals.
• Strong mentoring skills and a passion for improving engineering practices across teams.

Benefits

• Competitive base salary range of $165,000-$230,000.
• Eligibility for additional bonuses based on company performance and individual contributions.
• Comprehensive medical, dental, and vision benefits starting on day one.
• Health savings and financial wellness programs.
• 401(k) retirement savings plan with company matching.
• Unlimited vacation policy and dedicated health and wellness days.
• Paid parental leave programs.
• Opportunity to work on impactful cybersecurity technology in a collaborative and growth-focused environment.