Staff Site Reliability Engineer

About the role

This role is crucial for simplifying the dining experience for students across the US. You will be instrumental in architecting resilient and self-healing solutions, managing AWS infrastructure, closing observability gaps, designing scaling approaches, and shaping incident management processes. Your contributions will span the entire development lifecycle, encompassing the building and maintenance of CI/CD pipelines. Your role will be pivotal in ensuring the platform's scalability to support Grubhub's continuously expanding customer base, evidenced by the addition of 30 new campuses and a 25% year-over-year increase in order volume.

Architect resilient, self-healing systems and co-own the design of critical production services. Own multi-region resilience: active-standby architecture, regional failover readiness, runbooks and drills, RTO/RPO targets, and the data-layer replication behind them (ElastiCache Global Datastore, MongoDB/Atlas, RDS). Own AWS infrastructure as code - Terraform/Terraspace, Helm and Helmfile - from design through rollout. Own the Kubernetes platform: EKS lifecycle, controller and add-on upgrades, ingress/gateway, and autoscaling