Staff Site Reliability Engineer

Responsibilities

• Lead the technical architecture and execution of our landmark migration from a legacy GCP environment to a modern, scalable infrastructure on AWS EKS.
• Architect, design, and drive our core infrastructure, defining the patterns for Terraform and GitOps that the rest of the organization will follow.
• Champion and drive our SLO-driven culture, setting the strategy for how we define, measure, and implement SLOs for critical user journeys, guided by the four Golden Signals (Latency, Traffic, Errors, and Saturation).
• Lead the design and development of critical tooling and automation in Node.js and Go to solve entire classes of problems for our developers.
• Lead the architectural evolution of our in-house, K6-based load testing platform, ensuring it can scale to meet future product demands.
• Act as a primary subject matter expert for our Istio service mesh, driving its architecture, adoption, and optimization.
• Spearhead and own high-priority initiatives, including the development of agentic workflows and intelligent automation for SRE domains like proactive scaling and automated remediation.
• Act as a technical leader by participating in our blameless on-call rotation, mentoring other engineers through complex incidents and ensuring all post-mortems lead to systemic, long-term improvements.

Requirements

Extensive Experience: 8-10+ years in SRE, DevOps, or Software Engineering, with a proven track record of operating at a Staff level.

Proven Technical Leadership: You have a history of mentoring other senior engineers, influencing technical direction across multiple teams, and leading large-scale projects to completion.

Expert Coder: You are a polyglot with deep expertise in languages like Node.js or Go and a history of building and maintaining critical automation and services.

Kubernetes Architect: You have an expert-level, architectural understanding of Kubernetes (EKS preferred), including networking, custom controllers, and control plane optimization.

Infrastructure as Code Expert: You are a Terraform expert who has designed and implemented large-scale, reusable, and secure IaC frameworks, not just consumed them.

Observability Architect: You have designed and implemented observability strategies from the ground up, leveraging platforms like Datadog to create actionable SLOs and provide deep system insight.

CI/CD Architect: You have designed, built, and scaled complex CI/CD systems (ideally with GitHub Actions and self-hosted runners) that are used by an entire engineering organization.

Expert Systems Thinker: You can decompose highly ambiguous, complex, cross-functional problems into solvable parts and lead the technical solution from concept to production.

Bonus: Agentic Systems & Intelligent Automation: You have successfully designed and deployed agentic systems or other forms of intelligent automation to solve SRE problems and can speak to the tangible results.

Architectural Leadership in a large-scale cloud migration (e.g., GCP to AWS).

Performance Testing: Deep experience building or scaling custom load testing frameworks, especially with K6.

Istio Expertise: Deep, practical experience managing Istio in a large, multi-tenant production environment.

Familiarity with serverless architectures, especially SST.

Experience orchestrating the deprecation and removal of legacy configuration management systems.

Qualifications

Computer Science degree or equivalent practical experience.

Strong problem-solving skills and ability to think creatively under pressure.

Excellent communication and interpersonal skills, both written and verbal.

Ability to work independently and as part of a team.

Passion for technology and a desire to continuously learn and improve.

Skills

• Node.js
• Go
• Terraform
• Kubernetes (EKS preferred)
• GitOps
• Observability (Datadog)
• CI/CD (GitHub Actions, self-hosted runners)
• Istio
• Custom load testing frameworks (K6)
• Serverless architectures (SST)

Benefits

• Recognized three years in a row as a Top Workplace by the Austin-American Statesman
• Flexibility at work - you can take control of your profession and personal schedule
• All-hands events hosted in beautiful Austin, Texas
• Annual equity awards for all top performers
• Competitive and comprehensive medical, dental and vision plans
• Peace of mind through company-paid short-term disability, long-term disability and life insurance
• Grossly generous 401(K) company match vested immediately
• Progressive parental leave policies
• Flexible paid time off
• Hack-a-thons and a full calendar of team-building and social events
• Company donation to youth teams and leagues that our employees coach
• Stocked snack bar, catered lunch and breakfast tacos every week