Staff Services Officer

About the role

A Staff Services Officer is needed to support daily operations within a fast-paced state division. Key responsibilities include operational and administrative support, HR and payroll assistance, technical IT subject matter expertise, data analysis, and budget support.

Responsibilities

• Manage daily office activities, including creating work orders, managing supply inventory, maintaining filing systems, taking meeting notes, and handling phone/reception coverage.
• Track staff eligibility for monetary recognition, monitor leave accounting via spreadsheets, and guide unit managers through administrative policies related to promotions, postings, leave, and payroll.
• Act as the primary internal resource for agency-specific networks, time-and-labor tracking software, and vendor processes.
• Compile, format, and analyze personnel performance metrics and operational statistics to support leadership decision-making.
• Assist directorate leaders with routine accounting, purchasing requests, and budget tracking tasks.

Requirements

• Experience in office management principles, administrative procedures, and basic budgeting/HR practices.
• Experience navigating public sector or state/federal agency workflows is highly valued.
• Strong proficiency with MS Office (Excel, Word, Outlook).
• The ability to adapt to proprietary state and federal database systems.
• Proven ability to manage multiple shifting priorities and deliver accurate work under tight deadlines.
• Exceptional written and verbal communication skills with a firm commitment to handling sensitive and confidential information appropriately.
• Strong analytical skills with a track record of identifying operational issues, gathering data, and recommending solutions.

Qualifications

• High school diploma or equivalent.
• Experience in a similar role preferred.

Skills

• Office Management
• Administrative Procedures
• Basic Budgeting
• HR Practices
• MS Office (Excel, Word, Outlook)
• Proprietary Database Systems
• Public Sector Workflows
• Priority Handling
• Data Analysis
• Budget Support

Benefits

• Comprehensive medical, dental, and vision insurance coverage available from the first day of the month following 60 days of employment.
• Participation in a 403(b)-retirement plan.
• Prioritization for qualified applicants with chronic medical conditions and/or disabilities.
• Weekly payments through direct deposit.

Pay

$28.00 / hour

Schedule

Monday – Friday, 8:00 AM – 5:00 PM

Location

On-site – South Austin

Duration

1+ year (with strong potential for future extensions)

Clearance Requirement

Requires Homeland Security Presidential Directive (HSPD)-12 security clearance eligibility. This is an 85-page process requiring approximately 2 hours.

Opportunity Details

• Comprehensive medical, dental, and vision insurance coverage available from the first day of the month following 60 days of employment.
• Participation in a 403(b)-retirement plan.
• Prioritization for qualified applicants with chronic medical conditions and/or disabilities.
• Weekly payments through direct deposit.
• In business since 1994 and thousands of job placements.
• All employment offers are contingent on the successful completion of a pre-employment criminal background check, in compliance with all applicable federal and state laws.
• Applicants for employment with Peak Performers must possess work authorization that does not require sponsorship for a visa now or in the future.
• Peak Performers is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.
• We do not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Peak Performers Difference

• Custom Job ID : 26-TX-PO107