Staff Research Engineer

About the role

You’ll be responsible for building industry-leading conversational AI models that power Decagon’s agent, and taking them all the way from idea to production. You’ll own multi-quarter initiatives that push the agent’s reliability, capability, and efficiency forward, and you’ll design and implement frontier approaches for training, evaluation, and orchestration across the system.

Requirements

• 8+ years of experience in AI/ML engineering or research
• Prior experience post-training and deploying LLMs in production environments
• Fluency in Python and modern ML tooling (training, evaluation, data pipelines)
• Track record of taking research ideas from prototype → reliable, measurable production impact
• Ability to define a roadmap, break ambiguity into milestones, and lead cross-functional execution

Qualifications

• Strong engineers who want to build the core models and algorithms behind our AI agents
• Own your work end-to-end, ship real improvements, and are trusted to make high-impact technical decisions

Skills

• Experience with state-of-the-art conversational AI techniques
• Expertise in model training, prompting, orchestration, and evaluation
• Knowledge of long-horizon task completion and retrieval
• Ability to design and implement innovative solutions for improving agent performance

Benefits

• Take what you need vacation policy
• Medical, Dental, and Vision benefits
• Life Insurance and Disability Benefits
• Retail Plan (e.g., 401K, pension)
• Parental Leave
• Fertility and family building benefits through Carrot
• Daily lunches and snacks in the office

Pay

$200K – $400K + Offers Equity

Schedule

Full-time