Staff Reliability Engineer
HiArc · Merrimack, NH · Yesterday
EngineeringFull-time
At HiArc, we believe clients don’t need another vendor; they need a strategic partner who gets it. One who listens harder, thinks deeper, and builds smarter—around their needs, products, and goals. HiArc engineers and manufactures complex medical technologies with one goal in mind: creating the perfect fit for our clients. We fuse design, engineering, and manufacturing into a seamless, collaborative process—crafted entirely around our clients. We operate as an extension of our clients' teams, de-risking their processes and accelerating their path to market.
Responsibilities
- Reliability Strategy & Planning
- Define and own the organization’s reliability strategy for medical instrumentation, establishing expert-level frameworks, standards, and long-term reliability roadmaps.
- Develop advanced reliability requirements and qualification criteria informed by deep knowledge of customer use-cases, regulatory expectations, and industry best practices.
- Lead complex reliability allocation and prediction modeling (MTBF, FIT, life-modeling), leveraging innovative analytical methods to improve predictive accuracy.
- Establish reliability growth strategies and metrics; provide strategic recommendations that guide product architecture and long-term sustainment plans.
- Direct high-complexity reliability studies such as FMECAs, maintainability modeling, and testability assessments, ensuring cross-team adoption of best practices.
- Lifetime & Environmental Testing
- Architect and oversee accelerated life testing methodologies (ALT, HALT, HASS) at module and system levels; introduce new techniques to optimize stress conditions and uncover emerging failure modes.
- Lead environmental test campaigns (thermal, humidity, vibration, shock) and interpret complex multi-factor degradation behaviors.
- Develop and maintain enterprise-level environmental stress screening strategies for electronic and electromechanical assemblies.
- Establish advanced degradation monitoring frameworks that support predictive maintenance and reliability forecasting.
- Failure Analysis & Root Cause Investigation
- Lead resolution of the most complex and high-impact failures across development and production, driving structured methodologies (FMEA, 8D, Weibull) to closure.
- Serve as the organization’s expert on failure physics, guiding cross-functional teams and suppliers through deep root-cause investigations.
- Influence supplier reliability performance by defining and enforcing advanced component-level reliability requirements and corrective-action frameworks.
- Design for Reliability (DfR)
- Partner with R&D as the technical authority to embed reliability principles into product architecture, including thermal systems, mechanical robustness, and component selection.
- Recommend strategic design modifications and materials innovations that significantly extend product lifetime and reduce long-term failure risk.
- Influence design decisions across multiple disciplines using expert-level knowledge of reliability engineering and system interactions.
- Data Analysis & Reliability Modeling
- Lead the creation and interpretation of complex statistical models using field, warranty, ALT, and HALT data, identifying trends with broad impact on product strategy.
- Provide expert-level Weibull, life-data, and multi-variable analyses to guide design teams, quality engineering, and executive decision-makers.
- Maintain and evolve enterprise reliability databases; champion data-driven reliability insights that shape functional strategy.
- Customer & Field Service Support
- Serve as the organization’s expert resource for diagnosing and resolving the most challenging field failures, guiding global service teams.
- Analyze warranty trends to identify systemic reliability risks; recommend actions that impact product roadmaps and cost-of-quality initiatives.
- Deliver expert-level technical reports and insights that influence business strategy, regulatory compliance, and customer satisfaction initiatives.
Qualifications
- A bachelor’s degree or master’s degree, preferred, in electrical engineering, Physics, Systems Engineering, Mechanical Engineering, or related field
- 12 or more years of engineering experience, including at least 5 years in reliability engineering
- Highly skilled with reliability analysis tools (Weibull, Minitab, JMP, ReliaSoft, etc.)
- Familiarity with HALT/HASS methodologies
- Strong root cause analysis skills
- Systems Engineering Simulation and Modeling concepts
- Systems Engineering methods and procedures
- Demonstrated skill preparing documents of high quality for customer submittal
- Ability to work to program schedule requirements
- Effective in mentoring junior engineers
- Strong communication skills to influence change cross-functionally
Benefits
- Most locations offer a 9/80 schedule, providing every other Friday off
- Competitive compensation & 401(k) program to plan for your future
- Robust medical, dental, vision, & disability coverage with qualified wellness discounts
- Basic Life Insurance and Additional Life & AD&D Insurances are available
- Flexible Vacation & PTO
- Paid Parental Leave
- Generous Employee Referral Program
- Voluntary Benefits Available: Longer Term Care, Legal, Identity Theft, Pet Insurance, and more
- Voluntary Tricare Supplement available for military retirees