Staff Quantitative UX Researcher - 1059

About The Team

As a Quantitative Researcher on Etsy's Product Research team, you'll partner with product managers, designers, engineers, researchers, and data scientists to deliver insights that shape the future of human commerce on Etsy. We're a lean team embedded within strategy, delivering research that informs both product decisions and long-term company direction.

About The Role

In this role, you'll own quantitative research studies end-to-end, from survey development and programming through fielding management, analysis, and synthesizing results into clear, actionable findings for partners across the organization. This role also requires the ability to marry behavioral and attitudinal data, so you'll need to be comfortable querying our data warehouse to bring both lenses together. You're comfortable with foundational statistical methods like means testing as well as more advanced techniques including regression and factor analysis. We're also hoping that this person can help build out our dashboarding capabilities and have expereience working with and building intercept surveys.

Requirements

• Desire to own the full survey research process: questionnaire development, programming, fielding, and statistical analysis (inferential stats, correlations, regression, etc.)
• Strong attention to detail with excellent written, visual, and verbal communication skills
• Able to manage multiple projects simultaneously and handle competing priorities
• Comfortable presenting research findings to stakeholders with a customer-centric perspective

Required

• Experience with designing in-app user-triggered feedback and measurement programs in digital products, translating research goals into scalable requirements for targeting, deployment, and ongoing operations
• Experience with R or other statistical software
• Experience with survey programming platforms (e.g., Qualtrics, Alchemer)
• Experience with building dashboards (Looker preferred)
• SQL/database querying experience

PREFERRED

• Experience conducting research in ecommerce or digital product development
• Bachelor's degree or equivalent experience in a relevant field (e.g., psychology, sociology, HCI, marketing)

Interview Expectations

• 30-min manager screen
• Followed by a 30-60 min technical assessment and case study with 1-2 members of the team