Staff Program Manager - Tech Learning

About the role

Join Intuit's Tech Learning team as a Program Manager. Tech Learning powers Intuit's AI-native builder transformation—training thousands of engineers, PMs, and designers across tools like Claude, Cursor, Figma Make, and Builder.IO. As the team scales its portfolio, you will turn the day-to-day business of running a learning organization—dashboard/metrics reporting, vendor relationships, budgets, planning rhythms, and readiness for change—into operational excellence while delivering programs ranging from technical talks and onboarding to AI-focused technical development. This role serves as the operational backbone of Tech Learning.

Responsibilities

• Vendor & Budget Management
  • Own the O'Reilly vendor relationship and support the Udemy partnership to ensure platform utilization.
  • Support management of the broader learning vendor and contractor ecosystem, including end-to-end ownership of contract renewals, usage/utilization tracking, escalations, and performance reviews.
  • Track and report on vendor spend and accruals; partner with Finance on budget planning, forecasting, and in-year adjustments.
  • Continuously evaluate vendor ROI and utilization to inform renew/reduce/expand decisions.
• Operating Rhythm & Planning
  • Design and run Tech Learning's operating cadence: leadership reviews, planning cycles, biweekly updates, and reporting rituals.
  • Own and maintain the team's Jira/planning infrastructure (initiatives, epics, workstreams) so leadership always has an accurate view of program status.
  • Build and maintain dashboards and reporting that translate raw training data (completions, NPS, adoption) into clear, decision-ready insights for leadership.
  • Establish durable, scalable planning frameworks to support the team's growth.
• Program Support
  • Collaborate closely with the Onboarding Program Manager to support Dev@Intuit and key onboarding programs and activities.
  • Collaborate with the Program Manager of AI learning to support the deployment of learning experiences.
  • Partner across the team to develop curriculum and learning bites for various learning initiatives.
• Program & Change Readiness
  • Lead readiness workstreams for new program launches and major changes (new vendor onboarding, platform migrations, tool rollouts) to ensure smooth, low-friction execution.
  • Partner with program managers and coordinators to identify risk, drive mitigation, and ensure "definition of done" standards are met before go-live.
  • Act as connective tissue across Tech Learning, Finance, and cross-functional partners—surfacing issues before they become blockers and bringing data-backed recommendations to the table.

Requirements

• 5+ years of experience in program management, vendor/procurement management, or a related field.
• Proficiency in using AI tools (Claude, ChatGPT, Gemini, Cursor) in day-to-day workflows for analysis, reporting, and drafting.
• Strong organizational skills with a track record of building and running operating rhythms (planning cycles, reporting cadences, leadership reviews).
• Experience managing vendor relationships and budgets, including contract renewals, spend tracking, and ROI analysis.
• Excellent written and verbal communication skills; able to translate operational data into clear recommendations for leadership.
• Proficiency with Google Suite and program tracking tools (e.g., Jira, or similar).
• Ability to manage multiple concurrent workstreams and stakeholders in a fast-moving, matrixed environment.

Preferred Qualifications

• Experience supporting a learning & development, enablement, or Developer Relations organization.
• Familiarity with LXP/LMS platforms (Docebo, Degreed) and training vendor ecosystems.
• Experience building dashboards or reporting pipelines from raw operational data.

Pay

Intuit provides a competitive compensation package with a strong pay-for-performance approach. This position may be eligible for a cash bonus, equity rewards, and benefits. The expected base pay range for this position in San Diego is $150,000 - $203,000.