Staff Product Manager, Payments

About the role

This is a high-ownership role for someone who can move comfortably between customer experience, technical systems, and business economics. You'll work closely with Engineering, Design, Finance, Operations, Data, and external partners to build a payments platform that can support Wander's next phase of growth.

Responsibilities

• Own the vision, strategy, and roadmap for payments across Wander’s guest, operator, and internal experiences.
• Lead the end-to-end payments experience, from checkout and installments through refunds, disputes, payouts, and reconciliation.
• Lead Wander’s international payments expansion, including currencies, local payment methods, cross-border acceptance, and settlement.
• Develop new payment and financial products that create differentiated customer value and new revenue streams.
• Define and execute the strategy to turn payments into a meaningful profit center.
• Improve conversion and unit economics through higher authorization rates, lower processing and fraud costs, and better partner economics.
• Partner with Engineering to build a reliable, scalable payments platform and with Finance and Data to ensure every transaction is accurate and traceable.
• Establish the metrics for payments performance, stay close to transaction-level issues, and turn recurring problems into durable improvements.

Requirements

• 6+ years of product management experience, with significant ownership of payments, fintech, billing, or financial infrastructure.
• A track record of building and scaling payment products where reliability, accuracy, and customer trust are critical.
• Strong knowledge of payment flows, including authorization, capture, refunds, disputes, settlement, payouts, and reconciliation.
• Technical fluency with money movement systems, including asynchronous workflows, idempotency, ledgers, and failure states.
• A commercial mindset and the ability to connect product decisions to conversion, cost, revenue, and margin.
• Strong analytical judgment and comfort working directly with transaction-level data.
• The ability to set strategy, navigate ambiguity, and align Engineering, Finance, Operations, and other partners around clear decisions.
• Experience launching payments across multiple countries, currencies, or local payment methods.
• Experience with marketplace or two-sided payment flows, including payouts to third-party operators, owners, or sellers.
• Experience creating revenue-generating payment or fintech products, not only operating payment infrastructure.
• Familiarity with high-value transactions in travel, hospitality, marketplaces, or e-commerce.
• Experience with fraud prevention, risk decisioning, chargeback management, or payment compliance.
• Experience managing relationships and commercial negotiations with processors, acquirers, banks, card networks, or other financial partners.

Qualifications

• Own an entire product domain that is central to the customer experience and Wander's business model.
• Build the foundation for international growth and a substantial roadmap of new payment-related products.
• Take payments beyond infrastructure and create a new source of customer value and profitable growth.
• Work with a small, ambitious team where decisions happen quickly and individual impact is easy to see.
• Solve consequential problems involving real travelers, operators, and high-value transactions.
• Work together from Wander's office in the Presidio of San Francisco.

Benefits

Receive competitive compensation, equity, benefits, and Wander stay credits.

Pay

Competitive compensation package.

Schedule

Full-time, in-office position in the Presidio of San Francisco.