Staff Product Manager - Marketplace Growth & Integrity

Req #: 3251

About The Role

Uber Freight connects shippers with truckers, much like how Uber connects riders and drivers. We are a team of entrepreneurial individuals who are redefining the movement of things around the world. On the Uber Freight team, we fiercely believe that our dedication to transportation technologies will bring more harmonious, highly efficient, and increasingly safer transportation logistics to our roads.

Marketplace Integrity and Growth delivers impact by sourcing and developing the carrier capacity needed to meet shipper transportation needs predictability, high performance - all while protecting against bad actors and fraud vectors. The scope of this role covers carrier onboarding, carrier management, carrier engagement, carrier performance monitoring, risk & fraud-ML models and carrier access restrictions. We’re looking for a data-fluent, entrepreneurial Product Manager who thrives in ambiguity and loves building platforms and customer experiences that drive measurable customer and business value.

As the Staff Marketplace Growth and Integrity Product Manager, you’ll define and deliver critical capabilities to build our carrier network - maximizing active carrier supply while rigorously mitigating risks such as fraud, compliance and suboptimal performance. This includes creating proactive and directed outreach mechanisms, building a seamless carrier onboarding experience that balances fraud and liquidity, developing state of the art fraud detection mechanisms, and managing carrier performance. You will partner with AI tools, engineers building at scale, product designers, data scientists, risk/compliance partners, marketing teams, and operations teams to shape the future of products in logistics.

Responsibilities

• Product Vision and Strategy: Define a clear product vision and strategy for the team, identifying both short-term and long-term initiatives to create an effective product roadmap.
• User-Centric Approach: Translate user needs into product requirements by deeply understanding user problems and business opportunities - formulating hypotheses, and articulating desired outcomes.
• Quality & Velocity: Leverage AI throughout research, prototyping & build to deliver high-quality product experiences.
• Communication: Effectively communicate product plans, tradeoffs, and results to a diverse audience, including internal partner teams, 3rd party partners, executives, end-users, and external customers.
• Innovation: Lead the discovery, development, and adoption of innovative features and experiences to improve outcomes for Uber Freight, our customers, and external partners.
• Cross-Functional Team Leadership: Drive collaboration with a strong team of engineers, designers, data scientists, marketing, and operations. Set clear team deliverables, define the roadmap, and drive execution.
• Cultivate Team Culture: Build and nurture a strong team culture centered around velocity and results delivery.
• Define and execute strategies for Uber Freight’s integrity and liquidity growth products such as carrier onboarding, carrier performance management, fraud prevention, and risk mitigation - balancing short-term value with network growth.
• Analyze market trends, competitor offerings, and monitor internal metrics to inform product decisions.
• Obsess over data and details of defects identified by users, operations teams, and intuition. Ensure the higher ROI opportunities are prioritized, delivered iteratively, and evaluated regularly.
• Uphold consistent communications with executive leaders to enforce growth strategy and impact quantification.

Requirements

• Minimum of 8+ years of Product Management experience developing and deploying world-class products that scale.
• Strong curiosity for marketplace/network development & AI advancements in the logistics industry.
• Data-first approach to problem solving (know how to leverage SQL and AI research strategies to pull your own data and insights).
• Strong customer empathy, and the ability to blend user research with data to create a prioritized product roadmap.

Preferred Qualifications

• Experience developing ML models.
• Experience with Marketplace experimentation methods.
• Strong data analytical skills.
• Excellent communication and collaboration skills.
• Comfortability with presenting to, recommending changes, and pushing back on executive stakeholders.

Benefits

For U.S. Employees: Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company-sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance, and more. US-based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

Pay

For Chicago-based roles: The salary range for this role is $176,000.00 - $215,000.00 per year.

Schedule

Full Time, Hybrid