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Jobs · Marketing · California

Staff, Product Manager, Customer Growth

Walmart · Sunnyvale, CA · 1 wk ago
On-siteMarketing$143k–$286k/yrFull-time

Position Summary

We are seeking a strong Product Manager to lead AI-driven growth and personalization initiatives across customer engagement ecosystems.

What you'll do...

  • Own strategy, roadmap, experimentation, and execution for products leveraging behavioral signals, machine learning, and optimization systems to improve engagement, retention, frequency, and wallet share.
  • Combine strong product judgment with analytical rigor, experimentation sophistication, systems thinking, and technical fluency.

About the Team

We are building an AI-enabled Customer Growth platform focused on improving customer engagement, retention, and lifetime value across digital and omnichannel experiences. The organization operates at the intersection of AI/ML-driven personalization, Experimentation and optimization systems, Customer data and behavioral intelligence, Recommendation and decisioning platforms, Lifecycle engagement and messaging orchestration, and Omnichannel customer growth.

Role Overview

The ideal candidate combines strong product judgment with analytical rigor, experimentation sophistication, systems thinking, and technical fluency. This leader will own strategy, roadmap, experimentation, and execution for products leveraging behavioral signals, machine learning, and optimization systems to improve engagement, retention, frequency, and wallet share.

Preferred Qualifications

  • 6+ years of Product Management experience in technology or data-intensive environments.
  • Strong analytical and quantitative problem-solving skills.
  • Experience leading complex cross-functional initiatives involving Engineering and Data Science teams.
  • Experience owning products or platforms with measurable business impact.
  • Experience building AI/ML-driven products, personalization systems, recommendation engines, or growth platforms.
  • Strong experimentation background including A/B testing and statistical reasoning.
  • Experience with customer engagement, retention, CRM, loyalty, or lifecycle ecosystems.
  • Technical fluency with data platforms, experimentation systems, APIs, and ML concepts.
  • Strong executive communication and organizational influence skills.

Why Join Us

  • You’ll help build AI-powered systems that impact millions of customers while shaping the future of personalization, experimentation, and customer engagement at scale.
  • We offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
  • Health benefits include medical, vision and dental coverage.
  • Financial benefits include 401(k), stock purchase and company-paid life insurance.
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  • You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • The annual salary range for this position is $143,000.00 - $286,000.00.
  • Additional compensation includes annual or quarterly performance bonuses.
  • Additional compensation for certain positions may also include: Stock.

Minimum Qualifications

  • Option 1: Bachelor’s degree in computer science, engineering, or related area and 7 years’ experience in product management.
  • Option 2: 9 years’ experience in product management or related area.

Preferred Qualifications

  • Master’s degree in Computer Science, Engineering, Business Administration, or related area and 6 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products.
  • We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
  • The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

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