Staff Product Manager, Core Platform

About the role

This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.

Responsibilities

• FedRAMP & Trust (Primary)
  • Own the product strategy and roadmap for FedRAMP enablement; translate controls into clear requirements and sequenced delivery plans.
  • Drive boundary and architecture decisions with Security, Infrastructure, and Engineering (auditability, logging, encryption, access controls, configuration controls).
  • Ship “evidence-producing” capabilities (e.g., audit/system logs, retention policies, admin/config controls) supporting authorization and ongoing compliance.
  • Establish operating rhythm across teams: milestones, dependencies, risk management, executive updates, and launch readiness (including partnership with assessors where applicable).
• Records & Document Services (Core Services; strong plus for prior experience)
  • Set direction and execution for document capabilities: generation, rendering, storage, performance, reliability, and lifecycle management.
  • Partner with Legal/Security on records management needs (retention, holds) and translate into scalable platform primitives.
  • Define success metrics (latency, reliability, throughput, incident trends) and drive continuous improvements with Engineering.
  • Partner with AI/ML teams as internal platform customers to deliver document primitives that power AI experiences (ingestion/normalization, extraction reliability, metadata standards, scalable processing, predictable latency/throughput).
• Design System (Platform Velocity & Consistency)
  • Own the Design System roadmap, governance model, and adoption strategy.
  • Partner with Design and Frontend Engineering to improve consistency, accessibility, speed of delivery, and reduce UI fragmentation.
• Product Launch, Packaging & GTM Readiness
  • Lead end-to-end launches for new platform capabilities (especially FedRAMP/trust), including rollout plans (beta/GA), readiness checklists, and stakeholder alignment.
  • Partner with Product Marketing and Sales to define positioning, enablement, and field readiness; support strategic deal motions where needed.
  • Partner cross-functionally on pricing & packaging inputs (entitlements, plan gating) and on Legal/Security reviews for customer-facing commitments and policy implications.

Qualifications

• 8+ years of Product Management experience, including platform or infrastructure-adjacent product ownership.
• Hands-on FedRAMP experience required: led or materially drove FedRAMP readiness/authorization for a SaaS/cloud product (scope/boundary decisions, control-to-product translation, evidence-producing capabilities, POA&M execution, and close partnership with Security/GRC + Engineering).
• Proven ability to translate ambiguity into strategy, roadmap, and shipped outcomes; strong written and executive communication.
• Track record of leading cross-functional delivery and launches involving Engineering, Security/GRC, Legal, and GTM.
• Experience owning document/content services (storage, rendering, pipelines, performance/SLOs), ideally at scale.
• Familiarity with how documents are processed for AI (ingestion, extraction, chunking/indexing, retrieval/RAG) and partnering with AI/ML teams on platform dependencies and governance.
• Experience building or scaling a Design System (component governance, accessibility, adoption, developer experience).
• Experience with enterprise SaaS pricing/packaging inputs (entitlements, plan gating) and launching platform capabilities.
• Engineering background or experience as a Technical Product Manager and/or Technical Program/Project Manager is a plus.

Benefits

Base Salary Range: $190,000 - $235,000
Compensation Range: $170K - $235K
US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
UK Employee-specific benefits are included on our UK job postings

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.