Staff Product Manager (Build Experience - Platform)

Responsibilities

• Define and execute the strategy to deliver world-class authoring experiences that empower both technical and business users to create sophisticated automations efficiently.
• Enable Advanced Integration Patterns - Support complex enterprise patterns including scatter-gather and asynchronous processing.
• Build capabilities for multiple trigger configurations and conditional routing.
• Deepen debugging capabilities such as mid-job reruns and viewing logs in loops.
• Ensure the platform can handle sophisticated error handling and compensation patterns.
• Drive innovation in how users visualize and manage complex workflow orchestrations.
• Develop and execute the product strategy for comprehensive authoring experiences across the entire automation lifecycle.
• Define and prioritize the roadmap for next-generation builder capabilities including AI-powered copilot features, advanced debugging tools, and intelligent assistance.
• Champion user-centric design principles to ensure the builder experience delights users at every skill level.
• Drive adoption of advanced integration patterns including multiple triggers, scatter-gather, and promise-based architectures.
• Integrate AI copilot capabilities to accelerate automation development through intelligent code suggestions and pattern recognition.
• Build smart error detection and resolution features that guide users to successful implementations.
• Leverage machine learning to provide contextual help and recommendations based on user behavior and common patterns.
• Partner with AI research teams to infuse intelligence throughout the authoring experience.
• Own the macro-view experience for managing multiple assets working together, ensuring seamless collaboration and reusability.
• Deliver micro-view capabilities for deep debugging of individual steps, loops, and data transformations.
• Implement robust design-time testing capabilities that reduce errors before deployment.
• Create sophisticated undo/redo mechanisms, draft management, and autosave features that protect user work.
• Lead cross-functional execution by collaborating closely with engineering, UX, and architecture teams to deliver seamless builder experiences.
• Work with customer success and support teams to understand pain points and iterate on solutions.
• Act as the voice of the builder, advocating for developer and business user needs across the organization.

Requirements

• Leadership & Product Management - 8+ years of product management experience in SaaS or B2B environments, with focus on developer tools or low-code/no-code platforms; proven success in shipping complex authoring experiences that balance simplicity with power; strong track record of improving developer productivity metrics and user satisfaction scores; experience leading cross-functional initiatives that require deep technical understanding and user empathy.
• Builder & Developer Tools Expertise - Deep expertise in IDE design, code editors, visual programming interfaces, and debugging tools; strong understanding of both low-code/no-code paradigms and traditional development workflows; hands-on experience with automation platforms, iPaaS solutions (Zapier, Make, Mulesoft, Boomi), or workflow builders; familiarity with AI-assisted development tools and copilot technologies; technical foundation with ability to understand complex integration patterns and distributed systems; experience with API design, data transformation, and enterprise integration patterns; understanding of performance optimization, scalability challenges, and enterprise-grade requirements; ability to work closely with engineering teams on technical architecture decisions; AI & Intelligent Automation Experience - integrating AI/ML capabilities into development tools to enhance productivity; understanding of natural language processing for intent recognition and code generation; familiarity with predictive analytics for error prevention and performance optimization; vision for how AI can transform the development experience without sacrificing control.
• Customer-Centric Execution - Ability to deeply understand the needs of diverse user personas from citizen developers to enterprise architects; proven ability to translate complex technical concepts into intuitive user experiences; track record of using data, user research, and feedback to drive product decisions; experience balancing the needs of technical and non-technical users in a single platform.
• Analytical & Data-Driven Decision Making - Strong ability to define and track metrics that matter for developer productivity and satisfaction; experience with A/B testing, feature experimentation, and iterative improvement; ability to analyze usage patterns to identify opportunities for simplification and automation; data-driven approach to prioritization and roadmap planning.

Qualifications

• Bachelor's Degree in Computer Science, Engineering, Human-Computer Interaction, or a related field; an advanced degree is a plus but not required.