Staff Product Manager
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content. Posting includes: - About ServiceUp (company description) – not a required heading; we can include as
maybe under a generic intro? Not required heading. The instruction: do NOT repeat job title as heading; we can include company description as a paragraph. - About The Role: heading "About The Role". This could map to "About the role" heading. - What You'll Do: responsibilities. - What You'll Bring: qualifications/requirements. - AI Proficiency: maybe skills. - Why You’ll Love Working Here: values, maybe not a section. - What We Offer: benefits. We need to include sections only when real specific content. We have: About the role: content under "About The Role". Use
About the role
then paragraph. Responsibilities: content under "What You'll Do". UseResponsibilities
then- items.
Requirements/Qualifications: content under "What You'll Bring". Could be qualifications. Use
Qualifications
maybe also Requirements. We need to decide. The instruction: use headings for those categories if content exists. We have qualifications list. Could put under "Qualifications". Also maybe "Skills" for AI Proficiency. Benefits: content under "What We Offer". UseBenefits
then list. Pay: not specified (only "Competitive pay with equity" but not specific numbers). The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. It says "Competitive pay with equity" – that is a statement about pay but not specific. Is that enough? It says "Competitive pay with equity" – that is a benefit, but we already have Benefits section. Pay section would be redundant. Probably we should not create Pay section because no specific pay figure. Similarly Schedule: not mentioned. Thus we will have sections: About the role, Responsibilities, Qualifications, Skills (AI Proficiency), Benefits. We need to preserve all substantive information; do not invent or summarize away detail. Must keep details. Let's extract. Company description paragraph: "ServiceUp is reimagining a $200B+ industry with AI-powered orchestration for fleet and insurance vehicle repair. We’re the all-in-one platform bringing modern efficiency to a complex market. We’re trusted by some of the world’s largest and most sophisticated fleets and insurers. Our AI-powered platform automates the entire repair lifecycle, from the moment a vehicle needs service until it’s back on the road. By removing bottlenecks, providing real-time visibility, and streamlining decisions, we help customers reduce downtime, control costs, and keep operations running smoothly. As one of the 100 fastest-growing startups in the United States, and backed by $55M in Series B funding, we're leading this transformation. Join us and help shape the future of vehicle repair." We can put that as abefore headings. About the role paragraph: "As a Staff Product Manager at ServiceUp, you'll own a core surface of the platform that keeps vehicles moving — the software repair shops, fleets, and Fleet Management Companies (FMCs) depend on to get work approved, scheduled, and completed. This is a hands-on, high-ownership role: you'll set the strategy for your area, define the roadmap, and work shoulder-to-shoulder with engineering and design to ship it, including the AI agents now embedded directly in each product area rather than sitting off to the side. You'll spend real time with the people who use what we build and translate messy operational reality into products that measurably reduce turnaround time and cost. We're looking for someone senior enough to operate without a playbook: you'll bring clarity to ambiguous problems, make sharp tradeoffs with incomplete data, raise the bar for product craft across the team, and influence far beyond your own scope without needing direct authority to do it." Responsibilities list items from "What You'll Do": - Define and own a cross-functional problem space or a foundational platform area whose quality shapes outcomes across multiple product surfaces. - Drive strategic alignment across product areas. - Identify the decisions that unblock the most work and make them. - Synthesize signals from customer calls, data, support trends, and partner feedback across your entire scope, not just your immediate surface. - Prototype cross-cutting workflows and concepts yourself. The strategy is more credible when you have already tested it. - Identify leverage and share it. Build AI workflows, frameworks, and patterns that other PMs on the team can adopt. - Contribute to how the PM function operates, including how we run discovery, define quality, and measure success. - Prioritize ruthlessly. With a lean pod and a wide surface area, decide what comes first and why—and defend the sequence when business pressure pushes against it. - Mentor and stretch Junior PMs. Raise the floor of the function, not just your own output. Qualifications list from "What You'll Bring": - 10+ years in product management, with a clear record of operating across multiple product areas or owning a foundational platform. - Demonstrated ability to connect product decisions to business outcomes, including revenue forecasting and P&L-level thinking. - Systems thinker. You see second-order effects and account for them before they become problems. - Able to hold strategy and execution at the same time. You do not hand off the details when the scope gets bigger. - Strong data instincts. You can pull your own analysis, define the right metrics, and spot when a number is telling the wrong story. - Experienced with AI tooling and actively finding new ways to scale your own coverage through it. Skills (AI Proficiency) list: - AI Proficiency: Generate artifacts that accelerate alignment. Leverage AI to draft PRDs, map user flows, validate product launch readiness, synthesize research and customer feedback, produce competitive analyses, and write release notes. - Prototype and iterate with AI coding tools. Build functional prototypes independently of design and engineering using tools like Cursor or Claude Code. - Stay current and apply it. Familiarity with tools like Claude Code, Cursor, Figma AI, and MCP integrations is expected. Actively experiment and fold new capabilities into your workflow. We could combine as Skills section. Benefits list from "What We Offer": - Competitive pay with equity - Medical, dental, and vision coverage - Flexible PTO and company holidays - Remote-friendly setup with home office support - Learning and development budget - Wellness stipend to support your health and well-being - Paid parental leave - Benefits may vary by location and role. We should keep that line about benefits may vary. We also have "Why You’ll Love Working Here" but not a required heading; could be omitted as not a standard heading. Could be included as a paragraph under maybe "Culture". But instruction: only use headings from list; we could omit this section. Also note equal opportunity employer line: boilerplate, remove. Thus final HTML fragment:
ServiceUp is reimagining a $200B+ industry with AI-powered orchestration for fleet and insurance vehicle repair. We’re the all-in-one platform bringing modern efficiency to a complex market. We’re trusted by some of the world’s largest and most sophisticated fleets and insurers. Our AI-powered platform automates the entire repair lifecycle, from the moment a vehicle needs service until it’s back on the road. By removing bottlenecks, providing real-time visibility, and streamlining decisions, we help customers reduce downtime, control costs, and keep operations running smoothly. As one of the 100 fastest-growing startups in the United States, and backed by $55M in Series B funding, we're leading this transformation. Join us and help shape the future of vehicle repair.
About the role
As a Staff Product Manager at ServiceUp, you'll own a core surface of the platform that keeps vehicles moving — the software repair shops, fleets, and Fleet Management Companies (FMCs) depend on to get work approved, scheduled, and completed. This is a hands-on, high-ownership role: you'll set the strategy for your area, define the roadmap, and work shoulder-to-shoulder with engineering and design to ship it, including the AI agents now embedded directly in each product area rather than sitting off to the side. You'll spend real time with the people who use what we build and translate messy operational reality into products that measurably reduce turnaround time and cost. We're looking for someone senior enough to operate without a playbook: you'll bring clarity to ambiguous problems, make sharp tradeoffs with incomplete data, raise the bar for product craft across the team, and influence far beyond your own scope without needing direct authority to do it.
Responsibilities
- Define and own a cross-functional problem space or a foundational platform area whose quality shapes outcomes across multiple product surfaces.
- Drive strategic alignment across product areas.
- Identify the decisions that unblock the most work and make them.
- Synthesize signals from customer calls, data, support trends, and partner feedback across your entire scope, not just your immediate surface.
- Prototype cross-cutting workflows and concepts yourself. The strategy is more credible when you have already tested it.
- Identify leverage and share it. Build AI workflows, frameworks, and patterns that other PMs on the team can adopt.
- Contribute to how the PM function operates, including how we run discovery, define quality, and measure success.
- Prioritize ruthlessly. With a lean pod and a wide surface area, decide what comes first and why—and defend the sequence when business pressure pushes against it.
- Mentor and stretch Junior PMs. Raise the floor of the function, not just your own output.
Qualifications
- 10+ years in product management, with a clear record of operating across multiple product areas or owning a foundational platform.
- Demonstrated ability to connect product decisions to business outcomes, including revenue forecasting and P&L-level thinking.
- Systems thinker. You see second-order effects and account for them before they become problems.
- Able to hold strategy and execution at the same time. You do not hand off the details when the scope gets bigger.
- Strong data instincts. You can pull your own analysis, define the right metrics, and spot when a number is telling the wrong story.
- Experienced with AI tooling and actively finding new ways to scale your own coverage through it.
Skills
- Generate artifacts that accelerate alignment. Leverage AI to draft PRDs, map user flows, validate product launch readiness, synthesize research and customer feedback, produce competitive analyses, and write release notes.
- Prototype and iterate with AI coding tools. Build functional prototypes independently of design and engineering using tools like Cursor or Claude Code.
- Stay current and apply it. Familiarity with tools like Claude Code, Cursor, Figma AI, and MCP integrations is expected. Actively experiment and fold new capabilities into your workflow.
Benefits
- Competitive pay with equity
- Medical, dental, and vision coverage
- Flexible PTO and company holidays
- Remote-friendly setup with home office support
- Learning and development budget
- Wellness stipend to support your health and well-being
- Paid parental leave
- Benefits may vary by location and role.