Staff Product Manager

About the Role

This role owns Udemy's product surface that lets creators connect with, teach, and retain their learners over time, keeping that value inside the combined Coursera + Udemy ecosystem. You will shape the future of ongoing learner-creator relationships, moving beyond one-time courses to recurring engagement.

• Community & learner connection: The messaging and comms layer (Q&A, announcements, direct communications) that keeps creators and learners in contact between sessions.
• Human-to-human learning: Higher-touch formats where a creator's expertise shows up live: 1:1 connect, VILT, and webinars.
• Instructor profiles & channels: The creator's home on the platform—a profile and channel to promote content, build their brand, and serve as a durable front door independent of marketplace merchandising or AI-driven discovery.
• Creator channels & tooling: Tools for building and running an audience, including channel management, social/community tools, and subscriptions. The recurring economic model offers 50/50 revenue split when Udemy sources the learner and 70/30 when the instructor does.
• Flagship — Instructor Communities: Own the transition from a 60-instructor pilot (on Circle.so) to a scalable business line by 2027. Near-term: launch the pilot on a Finance-supported manual billing bridge while securing the committed Product/Engineering path to automated in-house billing. Long-term: refine the model based on early signals around value creation, conversion, retention, and scalability across Product, Finance, Consumer, and Content/Instructor teams.

Responsibilities

• Drive the product vision and roadmap for creator-led community and recurring engagement surfaces.
• Collaborate with cross-functional teams (Engineering, Finance, Consumer, Content) to scale Instructor Communities from pilot to business line.
• Partner with the cohort-based learning PM to ensure community, profiles, and creator tooling reinforce (not duplicate) cohort experiences.
• Define success metrics for learner value, instructor retention, and platform growth.
• Advocate for creators’ needs while aligning with Coursera + Udemy’s strategic goals.

Qualifications

• Proven experience as a Product Manager, preferably in EdTech, learning technologies, or content authoring tools.
• Familiarity with B2B2C business models and recurring revenue strategies.
• Experience with AI-driven products (e.g., content generation, adaptive learning, multimodal authoring).
• Track record of launching and scaling products from pilot to business line.
• Strong stakeholder management skills across Product, Engineering, and Finance.

Benefits

• Bonus program and equity in the form of RSUs.
• Mission-driven work with global impact in education and skills development.
• Virtual-first, globally distributed team with intentional collaboration opportunities.

Pay

US Zone1: $188,400 – $235,500 annual base salary (subject to change). Factors include job level, location, training/education, business need, skill set, and internal equity.

US Pay Zones:

• US-Z1: Bay Area (within 75 miles)
• US-Z2: NYC and Seattle Metro (within 75 miles)
• US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
• US-Z4: All other U.S. states