Staff Pharmacist FT

About the role

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Staff Pharmacists play a critical role in cultivating a culture of excellence in their pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team. As a Staff Pharmacist, you play a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients.

Responsibilities

• Help manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
• Take direction from the Pharmacy Manager and oversee the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members
• Provide feedback about pharmacy team performance to the Pharmacy Manager as needed
• Assume Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
• Support safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
• Contribute to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
• Proactively offer and deliver immunizations to keep patients healthy; engage and support Pharmacy Technicians to learn to immunize
• Support the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
• Partner with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalate issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed
• Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; support the Pharmacy Manager by writing the pharmacy schedule if/as directed
• Maintain relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seek opportunities to expand knowledge to better support patients
• Support access to care and help improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empower the pharmacy team to provide holistic care at every step in the patient care journey
• Understand and comply with all relevant federal and state laws, regulations, professional standards, and ethical principles; comply with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues

Required Qualifications

• Active Pharmacist License in the state where the Store is located
• Active National Provider Identifier (NPI)
• Not on the DEA Excluded Parties list

Essential Functions

• Regular and predictable attendance, including weekends
• Ability to complete required training within designated timeframe
• Attention and Focus: Ability to concentrate on a task over a period of time; ability to pivot quickly from one task to another to meet patient and business needs
• Ability to confirm prescription information and label accuracy, ensuring patient safety
• Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner; notice and understand patients’ reactions, and respond appropriately
• Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues; utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Mathematical Reasoning: Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
• Issue Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options
• Physical Demands: Be mobile and remain upright for extended periods of time; lift, scan, and bag items; reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items; move fingers repetitively; extend hand(s) and arm(s) multiple directions to place, move, or lift items; control precision; stoop to a considerable degree; close visual acuity to perform activities such as transcribing, viewing a computer terminal, reading, visual inspection involving small parts
• Occasionally lift up to 20 lbs. and/or exert up to 20 lbs. of force; frequently lift up to 10 lbs. and/or exert up to 10 lbs. of force; consistently lift and/or exert a negligible amount of force to move objects
• Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
• Have the ability to receive detailed information through oral communication
• Any additional tasks as directed by Supervisor or Manager

Preferred Qualifications

• 1–2 years of related work experience in a pharmacy, retail, medical, or customer service setting
• Ability to work in other locations across the market as business needs require

Pay

The Typical Pay Range for this role is $60.00 – $76.00 per hour. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.