Staff Pharmacist

Position Summary

At Cloud Rx, as a Non‑Dispensing Staff Pharmacist, you will play a vital role in supporting the pharmacy team's operational success by providing specialized pharmaceutical services and collaborating with various stakeholders within the healthcare setting. Your primary responsibilities will revolve around prescriptions transfer, handling patient issues in partnership with the Tech Team Lead, acting as an escalation point for complex cases, building relationships with clinic providers and patients, managing clinic chats, and ensuring operational excellence.

Responsibilities

• Prescriptions Transfer: Facilitate seamless transfer of prescriptions from one pharmacy to another, ensuring accuracy and compliance with legal and safety requirements; review and process transfer requests from patients and other healthcare providers efficiently.
• Partner with Tech Lead to Handle Patients' Issues: Collaborate with the Tech Lead to address and resolve patients' inquiries, concerns, and medication‑related issues, providing clinical expertise for patient‑specific medication management.
• Escalation Point: Act as an escalation point for complex medication cases, drug interactions, and other critical pharmaceutical issues; assist in resolving challenging situations that require a higher level of expertise or judgment.
• Partner with Team Leads to Build Relationships with Clinic Providers and Patients: Work closely with Team Leads to establish and maintain strong relationships with clinic providers, physicians, nurses, and other healthcare professionals; collaborate to optimize patient care and medication therapy outcomes.
• Operational Success: Contribute to overall operational success by actively participating in quality‑improvement initiatives, identifying areas for process improvement, and proposing solutions to enhance pharmacy efficiency.
• Responsible for Clinic Chats: Manage and respond to Clinic Chats involving medication inquiries, adherence support, and other clinical discussions; ensure timely and accurate responses to maintain a high standard of patient care.
• KPIs include transferring patients to the dispensing pharmacy as well as handling re‑transfers, along with other assigned duties.

Minimum Qualifications

• Bachelor's or Doctor of Pharmacy (Pharm.D.) degree from an accredited pharmacy program.
• Valid pharmacist license in Texas.
• Strong clinical knowledge and understanding of pharmaceutical practices and regulations.
• Excellent communication and interpersonal skills for effective collaboration with healthcare professionals and patients.
• Ability to analyze and resolve complex medication‑related issues.
• Detail‑oriented and capable of managing multiple tasks simultaneously.
• Dedication to maintaining patient privacy, confidentiality, and safety.
• Preferred: 2 years of experience in a clinical pharmacy setting, preferably in a non‑dispensing role.

Physical Demands and Work Environment

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of standing and bending.
• Frequent walking; use of hands to finger, handle, or feel; reaching forward with hands and arms.
• Occasional sitting, stooping, kneeling, or crouching.
• Occasional lifting and/or moving up to thirty pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.