Staff Forward Deployed Engineer
Location: United States — Remote
Type: Full-time
About The Opportunity
Pragmatike is recruiting on behalf of a fast-growing technology company building advanced AI-powered infrastructure and products for enterprise customers. We are seeking a Staff Forward Deployed Engineer to lead complex technical deployments and solve high-impact customer problems at the intersection of product, engineering, and infrastructure. This role requires deep technical judgment, strong customer communication, and the ability to turn ambiguous requirements into scalable engineering solutions.
Responsibilities
- Work directly with customers to understand technical requirements and operational challenges.
- Build, deploy, and customize production solutions in customer environments.
- Develop integrations, automation, APIs, and internal tooling.
- Translate customer feedback into actionable product and engineering requirements.
- Troubleshoot complex technical issues across application and infrastructure layers.
- Partner closely with Product and Engineering to improve platform capabilities.
- Own projects from technical discovery through deployment and iteration.
- Develop reusable solutions that can scale across multiple customers.
- Improve deployment processes, documentation, observability, and reliability.
- Act as a technical advisor and trusted engineering partner to customers.
Requirements
- 7+ years of professional software engineering experience.
- Strong programming experience in Python, TypeScript, Go, or similar languages.
- Experience building and deploying production software.
- Strong systems, API, integration, and debugging skills.
- Experience working directly with customers or cross-functional stakeholders.
- Ability to operate effectively in ambiguous, fast-moving environments.
- Strong communication and technical problem-solving skills.
- High ownership and ability to independently drive projects.
Nice to Have
- Experience with AI/ML systems or infrastructure.
- Kubernetes and cloud infrastructure experience.
- Experience at a startup or scale-up.
- Experience deploying software into complex enterprise environments.
- Experience with LLMs, model serving, or AI agents.
- Experience building developer tooling or automation.
Pay
$200,000–$350,000 USD
Schedule
Start Date: ASAP
Languages: Fluent English required
Why Join?
You'll work at the intersection of engineering, product, and customers, solving challenging real-world technical problems while directly influencing the evolution of a rapidly scaling technology platform.