Staff Forward Deployed Engineer
Ladders · United States · 2 days ago
RemoteRemoteEngineering$254k–$297k/yrFull-time
Responsibilities
- Contribute high-quality code and features directly to the company product and systems
- Engage strategically with customers to resolve urgent technical challenges
- Develop and implement solutions to enhance customer adoption of the company products
- Translate findings from customer interactions into durable product improvements
- Lead thought leadership initiatives based on real user experiences and insights
Qualifications
- 5-7 years experience in product engineering or platform engineering roles
- Proficient in Ruby on Rails and Go for code contributions
- Deep knowledge of DevSecOps practices including CI/CD and security compliance
- Ability to analyze complex system behaviors and coordinate across multiple teams
- Strong written communication skills for producing technical documentation and narratives
Benefits
- Comprehensive benefits supporting health, finances, and well-being
- Flexible Paid Time Off policy
- Employee Resource Groups for community support
- Equity compensation and Employee Stock Purchase Plan available
- Growth and Development Fund for continued learning
- Parental leave policy to support family needs