Staff Forensic Investigations Analyst
Intuit · Atlanta, GA · 6 days ago
On-siteInformation TechnologyFull-time
Responsibilities
- Leads complex case and fraud incident investigations with full autonomy, serving as the department SME and go-to resource for partner teams.
- Proactively applies all available tools and resources to evaluate risk signals, authorize or deny money movement with data-backed rationale, and quantify financial exposure.
- Leads prototyping and requirements definition for investigative tools that improve analyst accuracy.
- Proficient in advanced SQL, large-scale spreadsheet management, and deep knowledge of investigation technology.
- Mentors teammates on data querying and analytical best practices.
- Takes full ownership of projects, processes, and programs — understanding risks, identifying improvements, and partnering cross-functionally to resolve blockers and optimize workflows.
- Exercises sound judgment on escalation and ramps quickly on new fraud domains, distilling learnings to accelerate team knowledge.
- Serves as a mentor across the org on fraud trends and investigation techniques, staying current on industry developments and creating opportunities to upskill others.
- Proactively surfaces improvement opportunities through RCAs and mentors colleagues on communication quality.
- Stays calm under pressure and helps the team maintain focus during high-stress situations.
Qualifications
- 7+ years of experience in fraud investigation with demonstrated expertise investigating complex fraud schemes.
- Advanced SQL proficiency; ability to write, optimize, and explain complex queries for investigative use cases.
- Skilled in spreadsheet tools for large-scale case and incident tracking, including organizing fraud ring population data; mentors others on data querying best practices.
- Track record of producing clear, concise written investigation summaries and delivering verbal findings to senior audiences.
- Prowess in managing multiple high-priority investigations simultaneously in a fast-paced environment.
- Experience leading root cause analyses and translating findings into actionable process improvements.
- Strong cross-functional collaboration skills; experience working with partner teams such as Legal, Policy, Product, and Engineering.
- PREFERRED: Experience in payment fraud, SMB lending/credit risk, or prototyping and defining business requirements for risk and investigation tools.
- PREFERRED: Experience presenting to Director-level or above audiences on investigation findings and strategic recommendations.
- Bachelor’s degree in a related field such as Accounting, Finance, Data Science, or Criminal Justice.
- Familiarity with AI/ML tools.