Staff DevOps Engineer

About the role

Infrastructure Engineers build the foundation for Ivo’s entire platform. Customers are cagey about their contracts, so each customer gets their isolated environment with containers, database, VPC, etc. Things break. Regions go down. Cloud and LLM providers have “incidents.” Customers still expect us to hit our SLAs.

Responsibilities

• Build and maintain Docker-based environments across dev/staging/prod
• Own and improve our deployment and release pipelines (GitHub Actions)
• Manage infrastructure using Pulumi (Infrastructure as Code)
• Support backend services (APIs, workers, jobs) and frontend apps (builds, deployments, performance issues)
• Debug issues across the stack: infra → backend → frontend
• Improve developer experience: faster builds, cleaner environments
• Help define and improve CI/CD workflows
• Automate repetitive processes wherever possible

Requirements

• Minimum 7 years of experience
• Strong expertise in DevOps / infrastructure + some full-stack exposure
• Hands-on experience with Pulumi (or similar IaC tools like Terraform), Docker / containerization, GitHub + CI/CD pipelines
• Good debugging skills: debugging ambiguous issues, tracing problems across systems

This isn’t a “keep the lights on” role. You’ll be building the system that keeps the company running. In addition to helping us run a solid, high-performance distributed system, we’d love someone who’s as excited about LLMs as we are. You’d be deeply embedded into the engineering team and highly encouraged to push the frontiers.

About you

• You love writing code, but you love having impact more: We’re a team of engineers at heart, but our #1 goal is building the best possible product. That means making pragmatic choices and looking for 80/20 solutions.
• Would describe yourself as being relentlessly resourceful.
• You have a strong internal sense of urgency. You have a bias towards doing things today, rather than tomorrow.
• Experience working in a startup environment is preferred but not required.
• Are excited about the adventure of building a company!

Benefits

• Competitive Compensation: Final offer details are determined based on experience, expertise, and overall fit.
• Equity: Meaningful ownership in a company that's scaling fast
• Relocation and Visa Support: We also offer relocation assistance for successful applicants moving to SF, as well as support for visa and green card applications where applicable.
• Health & Wellness: Comprehensive medical, dental, and vision plans to suit the needs of you and your family.
• Flexible Spending & Insurance: Access to HSA and FSA accounts, plus life insurance coverage.
• 401(k) Program: Save for the future with our 401(k) program.
• Commuter Benefits: We help make getting to and from the office easier and more convenient.
• Unlimited PTO: So you can take the time you need to recharge, stay healthy, and bring your best self to work.
• Office Perks: Enjoy a vibrant Downtown San Francisco office with catered lunch five days a week, premium snacks and coffee, an in-building gym, and a dog-friendly environment.

Pay

Compensation Range: $249K - $405K

Schedule

We require candidates to work with us in-person 5 days a week in our San Francisco office.